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Hobby Lobby Reviews

2.1 Rating 466 Reviews
24 %
of reviewers recommend Hobby Lobby
2.1
Based on 466 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Hobby Lobby.
How do I contact Hobby Lobby?
(2 weeks ago)
You can contact Hobby Lobby by Email, Telephone and Live Chat.
(2 weeks ago)
78.79%
Industry Average
In today’s world, it seems like everyone is too busy to care about customer service; but not with Ilene.
- William Jackson
I had a problem with the way my picture looked after framing it . It took 2 weeks to complete the project. I brought it back not very satisfied with the end results. Amy McDowel waited on me at the Grand Jct store. She went out of her way to make things right with me with an excellent attitude. Thank u Amy for your Customer Service skills that speaks volumes, I will shop here again because of her.
- Rebecca Blake
I had a problem with the way my picture looked after framing it . It took 2 weeks to complete the project. I brought it back not very satisfied with the end results. Amy McDowel waited on me at the Grand Jct store. She went out of her way to make things right with me with an excellent attitude. Thank u Amy for your Customer Service skills that speaks volumes, I will shop here again because of her.
- Rebecca Blake