Hobby Lobby Reviews

2.0 Rating 357 Reviews

22 %

of reviewers recommend Hobby Lobby

Company Reviews

Questions

Metrics

2.0

Based on 357 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Hobby Lobby deliver? How long does Hobby Lobby take to deliver? Does Hobby Lobby deliver on time? How is accuracy and good condition of items delivered by Hobby Lobby?

Returns

How is Hobby Lobby returns process?

Customer Service

How can I contact Hobby Lobby? How quickly does Hobby Lobby resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Hobby Lobby.

Visit Website

How do I contact Hobby Lobby?

Helpful Report

(1 week ago)

You can contact Hobby Lobby by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

73.33%

Industry Average

“ Hobby Lobby has been my 'go to' store. However, since the 40% off coupon was discontinued.....not so much. My husband will tell you there was always a large bag of treasures when I returned home. Not any more! The customer service has always been awesome! ”

- Becky Schrage

“ I just want to say that Shera in the crafting department was so awesome. She helped me so much. Shera has outstanding customer service. I went to the store on Fairmont in Pasadena Texas. ”

- Anonymous

“ S/O to store 700 in Fresno, Ca. For customizing a picture frame for me. They had great customer service skills that made me feel like I was a part of Hobby Lobby “family”. Thanks Paul ”

- Benita Jetton

Hobby Lobby Reviews

Customer Service - Good