Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy booking online great price thank you”

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Posted 3 years ago

“Nathan was very helpful and provided good information”

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Posted 3 years ago

“We had no problems with our flights everything went smoothly, the hotel was in a great location in the old town, The views from the restaurant were amazing but the restaurant was a bit expensive for meals due to its absolutely wonderful setting, the rooms were not the best although adequate and basic in decor, all that aside we would stay here again”

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Posted 3 years ago

“Very good and easy to understand and they get in touch with you straight away”

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Posted 3 years ago

“Easy online process. Nathan great over the phone, no hassle. Hopefully use you again in the future.”

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Posted 3 years ago

“Slight problem with payment but all in all everything was fine.”

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Posted 3 years ago

“After our holiday got cancelled with loveholidays after a 4 hour delay with Wizz Martin at Holiday Gems helped us rebook our holiday with easy jet. Very happy thanks”

Holiday Gems 5 star review on 30th June 2022

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Posted 3 years ago

“So easy to book all documents sent within 2hrs Brilliant 👏”

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Posted 3 years ago

“Perfect customer service! Really helpful and professional”

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Posted 3 years ago

“Nathan A-T holidaygems is a great asset, gonit extra Milea FOR the Customers”

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Posted 3 years ago

“This is the first time we have used holiday Gems and couldn't be more pleased with the service provided by Nathan. He was very helpful and informative, we couldn't have asked for better and would highly recommend him.”

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Posted 3 years ago

“Richard the advisor was amazing. Guided me through the booking process and chatted really nicely. Thanks Richard. Excellent service.”

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Posted 3 years ago

“Dear Holiday Gems, I just wanted to leave a review to say how amazing Nathan Buckley’s service was. He was very helpful in terms of holiday offers and services. 5 star from me!!”

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Posted 3 years ago

“Very helpful sales advisor. All explained very well. Very happy with the service.”

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Posted 3 years ago

“Easiest holiday I’ve ever booked , great customer service from Nathan, went out of his way to help make booking as easy as possible. If anyone wants a good experience booking a holiday then Nathan is man to see. Can’t recommend him enough”

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Posted 3 years ago

“Lilly was amazing. She’s a credit to the company sorted my holiday out no problems”

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Posted 3 years ago

“Geraldine the comsultant was very very helpful”

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Posted 3 years ago

“Very fast and professional service”

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Posted 3 years ago

“Excellent service. Changed hotel twice with no problems. Very helpful and easy to deal with. 5☆”

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Posted 3 years ago

“I did not travel yet, the booking process was good and easy to do, received the confirmation quickly. Hope the holiday and the hotel will be good as well”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews