Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looked after by Finn, she went above and beyond. Great service 👏🏾👏🏾👏🏾”

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Posted 2 years ago

“This is the first time I have booked with Holiday Gems. Stuart was very friendly, helpful and knowledgable, and he answered all the questions I had. Excellent customer service.”

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Posted 2 years ago

“Stuart was extremely helpful, I booked the wrong area, Stuart guided me through the hotels to where I wanted to stay, together we found a suitable replacement, this was stress free. Thank you very much”

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Posted 2 years ago

“Stuart was exceptionally helpful, polite and very professional”

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Posted 2 years ago

“Quick and efficient booking”

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Posted 2 years ago

“We were served by a very good, polite and very attentive specialist!!!”

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Posted 2 years ago

“Iam not so good at booking on line so I called and a lady named FINN was absolutely great thanks very much”

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Posted 2 years ago

“Very helpful and quick service”

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Posted 2 years ago

“Stuart was a pleasure to talk with,he went through all my details swiftly and made booking my holiday so easy will definitely be referring holiday gems to my friends and colleagues.”

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Posted 2 years ago

“Stuart rang and confirmed all the details, very friendly and top bloke. Nice to have a person on the end of the phone, usually everything is online only now!”

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Posted 2 years ago

“Stewart called me to confirm holiday, he was great couldn't do enough to help. Stewart wasn't in a rush and spent time answering all my questions. Definitely book again”

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Posted 2 years ago

“Was abit apprehensive trying to book online, called and spoke to Stuart who was very patient and went through everything with me. Will definitely book with Stuart again!”

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Posted 2 years ago

“Stuart was very helpful thank you.”

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Posted 2 years ago

“Made a mistake on my booking David rectified straight away”

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Posted 2 years ago

“Stuart was amazing and he did everything I wanted.would definitely use him again. Thanks Stuart.”

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Posted 2 years ago

“I was very happy with my customer service & help I received with the booking of my holiday. Stuart, very kindly, helped us sort out our booking very efficiently. The only snag I will add is that the cost we paid online when we booked did change afterwards on call.(An extra £227!). Luckily we was in a position to pay this. Other than that we’re happy customers. :)”

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Posted 2 years ago

“Stuart was extremely professional and helpful with my booking”

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Posted 2 years ago

“Recieved a call from Stuart very quickly after booking and he was really helpful and personable. Great service, thank you Stuart!”

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Posted 2 years ago

“Found the booking experience very easy and quick, Stuart was exceptionally helpful and explained everything I needed to know to check in etc. thank you Stuart .”

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Posted 2 years ago

“Had a confirmation call from Stuart today, very helpful, professional and personable. Thanks”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews