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Holiday Gems Reviews

4.6 Rating 2,790 Reviews
91 %
of reviewers recommend Holiday Gems
Company Reviews Questions Metrics
4.6
Based on 2,790 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews
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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Dean Young
Verified Buyer
“I was looked after by Finn, she went above and beyond. Great service 👏🏾👏🏾👏🏾”
Helpful Report
Posted 1 year ago
Nichola
Verified Buyer
“This is the first time I have booked with Holiday Gems. Stuart was very friendly, helpful and knowledgable, and he answered all the questions I had. Excellent customer service.”
Helpful Report
Posted 1 year ago
Gary
Verified Buyer
“Stuart was extremely helpful, I booked the wrong area, Stuart guided me through the hotels to where I wanted to stay, together we found a suitable replacement, this was stress free. Thank you very much”
Helpful Report
Posted 1 year ago
Terrence
Verified Buyer
“Stuart was exceptionally helpful, polite and very professional”
Helpful Report
Posted 1 year ago
Mr Brian Berriman
Verified Buyer
“Quick and efficient booking”
Helpful Report
Posted 1 year ago
Olegs Dmitrijevs
Verified Buyer
“We were served by a very good, polite and very attentive specialist!!!”
Helpful Report
Posted 1 year ago
Mr Ronald Smith
Verified Buyer
“Iam not so good at booking on line so I called and a lady named FINN was absolutely great thanks very much”
Helpful Report
Posted 1 year ago
Cain
Verified Buyer
“Very helpful and quick service”
Helpful Report
Posted 1 year ago
Teresa
Verified Buyer
“Stuart was a pleasure to talk with,he went through all my details swiftly and made booking my holiday so easy will definitely be referring holiday gems to my friends and colleagues.”
Helpful Report
Posted 1 year ago
Matthew
Verified Buyer
“Stuart rang and confirmed all the details, very friendly and top bloke. Nice to have a person on the end of the phone, usually everything is online only now!”
Helpful Report
Posted 1 year ago
Francine
Verified Buyer
“Stewart called me to confirm holiday, he was great couldn't do enough to help. Stewart wasn't in a rush and spent time answering all my questions. Definitely book again”
Helpful Report
Posted 1 year ago
Kyle
Verified Buyer
“Was abit apprehensive trying to book online, called and spoke to Stuart who was very patient and went through everything with me. Will definitely book with Stuart again!”
Helpful Report
Posted 1 year ago
ANTHONY
Verified Buyer
“Stuart was very helpful thank you.”
Helpful Report
Posted 1 year ago
AMANDA
Verified Buyer
“Made a mistake on my booking David rectified straight away”
Helpful Report
Posted 1 year ago
Theresa
Verified Buyer
“Stuart was amazing and he did everything I wanted.would definitely use him again. Thanks Stuart.”
Helpful Report
Posted 1 year ago
CHLOE
Verified Buyer
“I was very happy with my customer service & help I received with the booking of my holiday. Stuart, very kindly, helped us sort out our booking very efficiently. The only snag I will add is that the cost we paid online when we booked did change afterwards on call.(An extra £227!). Luckily we was in a position to pay this. Other than that we’re happy customers. :)”
Helpful Report
Posted 1 year ago
Samantha
Verified Buyer
“Stuart was extremely professional and helpful with my booking”
Helpful Report
Posted 1 year ago
Sukhdip
Verified Buyer
“Recieved a call from Stuart very quickly after booking and he was really helpful and personable. Great service, thank you Stuart!”
Helpful Report
Posted 1 year ago
Tracy
Verified Buyer
“Found the booking experience very easy and quick, Stuart was exceptionally helpful and explained everything I needed to know to check in etc. thank you Stuart .”
Helpful Report
Posted 1 year ago
Maxine
Verified Buyer
“Had a confirmation call from Stuart today, very helpful, professional and personable. Thanks”
Helpful Report
Posted 1 year ago
Holiday Gems is rated 4.6 based on 2,790 reviews
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