Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly great help to get my holiday booked thanks Stuart for all your help”

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Posted 2 years ago

“Stuart very helpful.nothing too much trouble”

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Posted 2 years ago

“We booked a last minute holiday though holiday gems. Martin was really helpful and informative when he called to confirm the booking and travel arrangements. Thank you!”

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Posted 2 years ago

“Excellent service, friendly and knowledgable! Problem resolved whilst on the phone, stress free!”

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Posted 2 years ago

“Brilliant! Answered the phone straight away and was very helpful in sorting the query! Couldn’t be more straight forward!”

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Posted 2 years ago

“The advisor Martin was very helpful and sorted our requests to our satisfaction as it is our first time using holiday gems”

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Posted 2 years ago

“Simple and well explained process which was explained well. An excellent service, Martin was friendly, knowledgeable and helpful.”

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Posted 2 years ago

“Booked a holiday with holiday gems great company and Martin the adviser I spoke to was very informative and helpfull”

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Posted 2 years ago

“Very easy to navigate on the website and fairly priced”

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Posted 2 years ago

“Very helpful via phone - provided good guidance and advice”

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Posted 2 years ago

“Great service prompt call back and clear instructions from Martin thank you”

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Posted 2 years ago

“I needed to cancel and Martin was great and going through the process with me. Thank you!”

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Posted 2 years ago

“Had a problem , my mistake with the booking to be honest , couldn’t be more helpful and sorted it for me”

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Posted 2 years ago

“Happy with service and transaction”

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Posted 2 years ago

“Smooth and enjoyable booking experience. Very happy with the clarity of the website and the ease of making our reservation. Your colleague Stuart was a pleasure to do business with.”

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Posted 2 years ago

“Stuart was an amazing help and very friendly.”

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Posted 2 years ago

“Huge thanks to Stuart who finalised my booking today, very thorough, cheerful and helpful! Thanks again!”

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Posted 2 years ago

“Fantastic customer service by Finn Griesty. We are repeat customers with Holiday Gems and wouldn’t go anywhere else. Very professional and great attention to detail and holiday package prices hard to beat. The whole booking process was very smooth and wasn’t rushed and Finn was able to answer all my questions and provide all the details that I needed. She is a real asset to your company. Well done Finn.”

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Posted 2 years ago

“Stuart was extremely helpful. Sorted everything very quickly and explained everything to me. If all your staff are as friendly and helpful as Stuart was, then your company has an amazing customer service.”

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Posted 2 years ago

“Stuart was amazing, very professional, nothing was too much bother, very kind and patient. He's a keeper holiday gems, lol , kind regards Mrs L Bungard”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews