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Holiday Gems Reviews

4.6 Rating 2,790 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,790 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews
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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Polite and friendly customer service. Chatted with Martin in holiday gems and he managed to find a better deal for myself than what was available. All in all would recommend holiday gems for a prompt and good response.
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Posted 1 year ago
Thanks to Finn for booking for us.
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Posted 1 year ago
First time I have used Holiday Gems. I was contacted by Martin who very kindly sorted an issue with the hotel and explained how Holiday Gems operates. Being provided with a contact number is very reassuring rather than just email communication. Overall Martin was extremely helpful with my booking. Thank you
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Posted 1 year ago
Excellent service. Wanted to book a week away very last minute. Booking was swift and straightforward, with a friendly staff member. I will definitely book with this company again
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Posted 1 year ago
Martin was lovely contacted me to make sure I had received all my documents and made the process very quick and easy! Best employer in my opinion.
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Posted 1 year ago
It was good apart from almost not having a hotel :)
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Posted 1 year ago
Martin was very helpful and explained everything a credit to your team
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Posted 1 year ago
Martin was extremely helpful explained everything. Really well
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Posted 1 year ago
Our consultant was Martin. Really nice guy, super helpful and friendly.
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Posted 1 year ago
Martin was very helpful during our phone conversation confirming our booking.
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Posted 1 year ago
I booked for Christmas and New Year to Tunisia last night, and I’ve just had a call from Martin to go over my booking and confirm everything. He was so very helpful and explained and answered all the questions I had. He was so polite and very professional. A great representative for Holiday Gems. Thank u Martin
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Posted 1 year ago
Stuart was very helpful and friendly, made life easier for you. Top man
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Posted 1 year ago
I had a very good gentleman talk me through my booking who was very helpful.
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Posted 1 year ago
Very good did the job well
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Posted 1 year ago
I really struggled to book my holiday online but Martin made the process very easy and was incredibly helpful
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Posted 1 year ago
Martin was Very helpful and patient and cheery
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Posted 1 year ago
Spoke to Martin, very friendly and helpful, Thankyou
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Posted 1 year ago
Martin was very helpful when I contacted with a difficulty with my online booking. Thank you.
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Posted 1 year ago
Martin was brilliant, straight forward with no complications. Thank you 🙏
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Posted 1 year ago
Very easy to book. All friendly helpful staff especially Stuart
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Posted 1 year ago
Holiday Gems is rated 4.6 based on 2,790 reviews