Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, very professional and handled call brilliantly ! Holiday booked !”

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Posted 3 years ago

“Very helpfull and polite customer service”

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Posted 3 years ago

“Excellent service and Richard was very helpful on the phone and veery efficient. Thank You”

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Posted 3 years ago

“Thank you to Richard who was my knight in shining armour when a holiday plan fell flat on my 30th birthday. He managed to find me a fabulous trip in record time and I’m now frantically packing for a holiday in 26 hours time!”

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Posted 3 years ago

“I called to book my holiday Saturday and spoke with Richard he couldn’t do enough for me he talked me through everything he was so helpful.”

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Posted 3 years ago

“Very nice bloke Richard good and helpful”

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Posted 3 years ago

“I had Finn re book for me very helpful”

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Posted 3 years ago

“Excellent and seamless service. We got our calls and contacts as advised. Very helpful & would recommend to others.”

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Posted 3 years ago

“A* very helpful and understanding”

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Posted 3 years ago

“Excellent service by Richard who goes above and beyond to find exactly what you want. Richard takes the time to listen to what you’re looking for and strives to meet everything you want. Would recommend Richard to anyone looking for your dream holiday.”

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Posted 3 years ago

“Really good service! Finn was great to book my holiday with. Will be using Holiday Gem again.”

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Posted 3 years ago

“Hello I dealt with Richard today and yesterday his call was efficient and friendly with first class service .., A credit to your company Linda McConville”

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Posted 3 years ago

“Fern was a great help very polite and gave great advice i wish all your staff was as good as her”

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Posted 3 years ago

“Richard was very helpful and help me book my holiday :)”

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Posted 3 years ago

“Easy and quick to book. Annoying that the price slightly increased however Richard was great and very helpful.”

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Posted 3 years ago

“Excellent and helpful, spoke to Richard on the phone , very helpful and informative”

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Posted 3 years ago

“I highly recommend Holiday Gems. Their customer service team is first-class from the off and will look after you and make sure everything is secure with your bookings.”

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Posted 3 years ago

“Danuel is an amazing person.u r lucky to have him.”

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Posted 3 years ago

“Finn was really helpful in ensuring our booking was completed. Overall well communicated and good service provided.”

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Posted 3 years ago

“Excellent, efficient and friendly service. Thank you Nathan”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews