Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Geraldine was an absolute star ⭐️ thank you so much made a group of ladies very happy xxxx”

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Posted 3 years ago

“Thanks to the super-efficient Richard from Stockport, he helped us find a great holiday deal in Portugal. Now we cannot wait to go on our first holiday for 3 years!”

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Posted 3 years ago

“Very good efficient as always from Nathan even said phone back and he’ll help me with boarding passes great service”

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Posted 3 years ago

“Fantastic service 2 nd holiday booked with you”

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Posted 3 years ago

“i spoke with 2 of your staff about my trip to Greece. I found th3m both to be really friendly and helpful. This is the second time i have used Holiday Gems to book a holiday and will definitely use this service again.”

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Posted 3 years ago

“Fin & Geraldine are a credit to your company very helpful and informative”

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Posted 3 years ago

“Excellent customer service, friendly”

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Posted 3 years ago

“Nathan was really helpful and sorted everything out quickly. Will use again”

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Posted 3 years ago

“Nathan was amazing in helping me get the right holiday for us! He went through multiple options many times as I’m very indecisive and it was never too much trouble! Will 100% recommend holidaygems and use them again in the future!”

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Posted 3 years ago

“Finn Gresty was outstanding her constant communication and above and beyond service is the reason why I booked with Holiday Gems - looking forward to the holiday but I would like to thank Finn again for her brilliant service. 10/10.”

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Posted 3 years ago

“Easy to book. Looking at another holiday later in the year, would use again. Would be good to get a discount for booking again within 6 months of previous holiday.judt an idea.”

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Posted 3 years ago

“Excellent service everything so straight forward and easy. Will definitely book again. Many thanks”

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Posted 3 years ago

“Nathan was very helpful and friendly 5 out of 5”

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Posted 3 years ago

“Speedy and spot on. Very friendly. Highly recommend”

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Posted 3 years ago

“Nathan was really helpful with our booking and made us feel at ease. Will recommend to my friends and family.”

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Posted 3 years ago

“Geraldine was absolutely incredible! Can’t thank her enough for her genuine and lovely approach to helping me sort my holiday out very last minute! She went above and beyond and is a credit to your company! Thank you very much, very happy customer! Jess Milligan”

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Posted 3 years ago

“Another holiday booked”

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Posted 3 years ago

“Great service from David-thank you! Cannot wait for our holiday.”

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Posted 3 years ago

“Fast service pleasant helpful lady on phone nothing to much trouble the prices are good”

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Posted 3 years ago

“so easy to use but help on hand anytime you need it”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews