“Was very impressed by the website pics and description. Dropped over $1000 on groomsmen gifts, and was horrified and unimpressed with the actual product.
Between 5 groomsmen -
3 got mix matched whiskey glasses. Instead of two that said Jim, he got one that said Jim, and one that said Russ. Russ got one Russ and one Matt, Matt got one Matt and one Jim. Only 2 got the right set.
4 boxes for the glasses fell apart. The website makes them look very sturdy, when actuality they are made with cheap pressed wood and even cheaper school glue.
All 5 of the .50 cal bullet bottle openers fell apart. The bullet casing wasnt crimped and the bullet just falls out. 2 of the name engravings are crooked and shoddy.”
“I ordered a custom monogram piece for a Christmas present and it showed up with the wrong name. Asked to reorder and it is now back ordered 3-4 weeks.”
“The website needs some updating. It kept doubling my order and I had to back out multiple times. The website kept freezing and it took far longer than it should have to order. The only reason I stayed on the site is because my boss picked out this set and asked that I purchase it.”