“The wooden box is a nice touch, but I was surprised that there are no partitions for the glasses inside the box. The glasses are also smaller than I expected, but I guess I didn’t notice the 9 oz notation in the glasses description”
“Once the order is received, we’ll be happy to give a review. The order was placed on Thursday, August 20th and anticipate shipment shortly. The number of stars given is strictly based on the website.”
“The purchase process was very easy. I am withholding my ultimate comments until I receive the product that I ordered.
Other sites offered the ability to buy a multi year service contract. I was disappointed that this option was not available on your site.”
“Delivery was a little longer than expected, I forgot that I did personal engraving, my bad ! But packaging was perfect, all items arrived safe and sound ! Items were well received by birthday boy and everyone at the gift opening was impressed, and asked where I found those gifts. I have already circulated your website and one guest is putting in her order for personalised gifts for her family.. great job ! Thanks !”
“I ordered an engagement gift for a friend and it was sent directly to them as they live in another state. I am very excited for them to receive the gift. I chose a personalized charcuterie board and I think they will love it. My only complaint with your site is there was nowhere to indicate it's a gift or enclose a gift message. With the type of products you create I would assume I am not the only person to encounter this issue. Thank you.”
“The PERSONALIZED STAINLESS STEEL DRINK TUMBLER 30OZ was a very nice gift for Father’s Day. I use it all the time to keep my drinks nice and ice cold.”
“The product I purchased was of good quality. The decanter was beautifully designed with a nice matching set of glassware. I was very pleased with the engraving on the wooden box and the glass. It was also delivered as expected and in time.”
“Everything went well but you can't leave a note on a product from the checkout screen, which is where you should be able to leave it. You have to do it before you even add it to the cart. That is just silly.”
“The product received was very nice and the value for the money was good. There was a small chip in the wooden box, but customer service handled it right away.”
“Thank you and on time delivery. Wrapped perfectly. They look great. They only thing that I was disappointed with was they seem to small. I really wish that they were bigger. Donna”
“Very easily customizable and available options. I dislike how you cannot see your custom order artwork on your order confirmation in the follow up email.”
“4.5 is my score. The products are high quality, the site is easy to navigate and the prices were great with the sale!
One tweak would be to create an open template for the engraving for the classes etc. It would be good to have fewer limits on the letter count and and open it up for 4 lines of text or symbols.”
“I ordered the personalized cherry flag case for army soldier. The product arrived quickly, which was impressive. I am a little disappointed in the color. It's too red, not as shown in the pictures. But it looks nice and I will be keeping it.”
“The ordering process was great including customization. Shipped quickly and arrived as advertised looking great. My only complaint is that the space to hold the books is a bit small and barely fits open cookbooks that are about average sized cookbooks. Definitely will not fit any larger books like Food Lab, America's Test Kitchen or similar. I new the depth and so cannot complain too much. I would say it may be worth considering altering the design to accomodate larger books in the future.”
