“You mailed to wrong address,the name on the address was also wrong If you look at name on glass and name on address are wrong along with mailing address.”
“I placed the order on June 14th, paid for two days expedited delivery, and the order didn’t get delivered till June 19th. It was a birthday gift which didn’t get delivered in time.”
“I ordered th Stanton Custom Glencairn Whiskey Glasses Tasting Box (without engraving).
1) Someone else's order was delivered instead of mine; someone who had paid extra for FexEx 3-day so it would be there in time for Christmas. I sent their box to them on my dime so they'd have something sooner than waiting for a whole new kit to be made and shipped.
2) My order just arrived today. It's a POS. The lid is held on by two tiny magnets that are so weak the lid falls clean off if the box is tilted 90 degrees or more. The staining on the inside is horribly uneven. There are many defects in the wood that were merely stained over instead of filled, then stained, as any decent woodworker would do. AND the cutouts for the glasses are too deep/foam inserts are too high (take your pick), so if you push the glass down far enough to clear the lid, it's almost impossible to get the glass back out.
Caveat emptory, y' all!”
“Creativity of the wine aerator glassware is what sold me… until it was delivered. The ultra thin glass is super fragile at best. So handle with extreme care! The bottom metal & glass are glued together. The glue looks like a child applied it, it’s slopped on the glass and running down metal. Very sloppy job for spending a c note. I advise passing this by. I ordered the glassware as a gift, but I’ll hold on to it and eventually give it to Salvation Army. I’d be embarrassed to give it as a gift.”
“Horrible customer service. Shipped half the order. Requested the other half and got the wrong glass from them. Would never ever use the company again,”