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Homecolours Reviews

4.9 Rating 1,045 Reviews
97 %
of reviewers recommend Homecolours
Company Reviews Product Reviews
1,137
 Questions Metrics
4.9
Based on 1,045 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Homecolours Reviews
Visit Website

Phone:

01889 578457

Email:

customerteam@homecolours.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2HS

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Karen Coughlan
Verified Buyer
“Prompt delivery goods as described”
Helpful Report
Posted 3 years ago
We are pleased to hear that your order arrived quickly Karen. Enjoy your new Blomus Reed Diffusers! The Homecolours Team.
Posted 3 years ago
Anonymous
Verified Buyer
“Mug arrived as confirmed.”
Helpful Report
Posted 3 years ago
Thank you for your 5 star review! The Homecolours Team
Posted 3 years ago
Ruth Knight
Verified Buyer
“Love the curtains: good quality and beautiful. Appreciated the bag that came with them in the same fabric. I intend to use it as a matching cushion!”
Homecolours 5 star review on 27th June 2022
Helpful Report
Posted 3 years ago
Thank you for your review Ruth, the curtains look lovely in your home! Great to hear you can make use of the bag that it came in. The Homecolours Team
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent selection of quality homeware items, good communication and deliveries all on time. Items true to description, colours also, I have purchased several bed linen sets and cushions - they are all FABULOUS!”
Helpful Report
Posted 3 years ago
Thank​ you for your review! We are so pleased to hear that you love your new Ted Baker cushion! We look forward to welcoming you back. The Homecolours Team
Posted 3 years ago
Anne Moulay
Verified Buyer
“Items arrived quickly thank you”
Helpful Report
Posted 3 years ago
Thank you for your feedback Anne, we are happy to hear that you received your order promptly. The Homecolours Team
Posted 3 years ago
Sarah Mccarthy
Verified Buyer
“Kept me fully informed regarding my order and even offered a full refund as my order was delayed due to manufacturers but I was happy to wait and it arrived perfectly”
Helpful Report
Posted 3 years ago
Thank you for your review Sarah and we are pleased to hear that you have now received your Sara Miller mugs! The Homecolours Team
Posted 3 years ago
Denise Varley
Verified Buyer
“I would highly recommend very efficient came quickly absolutely thrilled with my purchase looks fabulous on my bed and excellent quality and of coarse value a very happy customer”
Helpful Report
Posted 3 years ago
Thank you for your lovely review Denise, we are pleased to hear that you love your new Cath Kidston bedding! The Homecolours Team
Posted 3 years ago
Anonymous
Verified Buyer
“The Wrendale plates I wanted weren’t available anywhere in the US, and most websites wouldn’t ship here, which was frustrating. Homecolours was the only website that had them AND offered shipping to the US. The Homecolours representative I communicated with via email was incredibly helpful & professional. The shipping costs were a little more than expected (due to larger order), but Homecolours offset some of the cost, which I greatly appreciated. Best part was that my plates arrived safely, intact, and several days earlier than expected!”
Helpful Report
Posted 3 years ago
Thank you for your lovely review Mari. We are very pleased to hear that your order arrived in​ America safely and that you love your new Wrendale plates. We apologise if the shipping cost seemed more than expected, it is a reflection of what DHL charge us. We look forward to welcoming you back in the future! The Homecolours Team
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent quality and goods arrived in a couple of days.. We'll impressed”
Helpful Report
Posted 3 years ago
Thank you for your lovely review, we are pleased to hear that your order arrived quickly! The Homecolours Team
Posted 3 years ago
Peter Wiggins
Verified Buyer
“Excellent service from Homecolours, great communication, good price and fast delivery. The cushion we bought was very high quality, very pleased with it. Would buy from them again, highly recommended.”
Helpful Report
Posted 3 years ago
Thank you so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Julie PHILLIPS
Verified Buyer
“Ted Baker pillow cases I ordered are good quality and pretty pattern. Bought on sale which was very competitive. Delivered on time as stated . Very satisfied with everything.”
Helpful Report
Posted 3 years ago
Thank you so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Anonymous
Verified Buyer
“The website was easy to use and email communication was good. Parcel arrived quickly and well-protected which another company hadn’t managed to achieve. (I’d had two of the same item in separate deliveries and both arrived smashed!)”
Helpful Report
Posted 3 years ago
Thank you so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Christine Parnaby
Verified Buyer
“Good from start to finish and quick delivery”
Helpful Report
Posted 3 years ago
Thank you so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Sue Warburton
Verified Buyer
“Order received promptly and would use this company again”
Helpful Report
Posted 3 years ago
Thank you so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Janice Cartmell
Verified Buyer
“I was looking for a pair of matching pillow cases for my Ted Baker duvet and found them on the Homecolours web site. Very easy to purchase and excellent delivery. I would definitely purchase again.”
Helpful Report
Posted 3 years ago
Thank you so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service quick delivery”
Helpful Report
Posted 3 years ago
Thank you​ so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Flis Kitching
Verified Buyer
“Excellent value & prompt delivery”
Helpful Report
Posted 3 years ago
Thankyou so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Anonymous
Verified Buyer
“Service and product perfect”
Helpful Report
Posted 3 years ago
Thankyou so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Cheryl Smith
Verified Buyer
“Excellent service fast postage”
Helpful Report
Posted 3 years ago
Cheryl, Thankyou so much for your review and comment. We really appreciate it! The Homecolours Team.
Posted 3 years ago
Anton O’Ceallaigh
Verified Buyer
“Ordered a kitchen roll holder (£67). Paid for the next day delivery via DPD. Stayed in for the whole day (i live in an apartment block with video entry). Received a text from DPD telling me I wasn't at home and they left it at some godforsaken convenience store nowhere near where I live thus requiring a bus or taxi ride to collect it. Having not collected it as I had paid additionally for the next day delivery) it has been returned and I am still awaiting my money back, I did email home colour but got no response I am sure the products are very nice but DPD are an appalling carrier as I have experienced this 'I wasn't at home' sting before, easier for them to dump parcels in a shop and expect customers to collect them, they even boast that they are saving the planet by reducing emissions - I don't live on Coronation Street so had I got a taxi it would have added to emissions and cost me twice as much again as the £7 I paid DPD to deliver (NOT) it.”
Helpful Report
Posted 3 years ago
Hi Anton We're really sorry to hear about the trouble that you have experienced with your DPD delivery. I have checked our systems internally & cannot see that we have received any communication from you, could you please confirm the email address that you have tried to reach us on? We have now emailed you separately & will do our utmost to resolve this for you. We hope to hear from you soon. Homecolours Team
Posted 3 years ago
Homecolours is rated 4.9 based on 1,045 reviews
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