“TERRIBLE, TERRIBLE, TERRIBLE EXPERIENCE!!!!
I could not move in to the property because personnel at Homelet have completely no background in accounting and financial documents.
They do not simply understand what purpose document has, what is proves.
They do not accept official HMRC documents, poor communication internally and ability to make solid judgement.
Lacking of understanding the purpose of financial statements also as being able to do basic calculations (simple math).
It is just simply terrible.
Please AVOID.
Regards
L”
“Charged 4x The Market Rate
I recently received my policy for an annual premium of £800 pounds. The price seemed very high and the cover was minimal only covering rebuild.
This quote is from Garry at insurance-suite.com
Annual Premium £200.32
Buildings £140,000 inc Accidental Damage
Property Owners Liability £5 million
Landlords Contents £10,000 – covers carpets etc
Legal Expenses - £100,000
Loss of Rent / Alternative Accommodation Cover included.
My trust in HomeLet was badly misplaced. Of course, I canceled with them.”
“Disgusting.
Because of this poorly ran company who seem incapable of communicating, my move-in date has been delayed.
They don't even answer their emails, send emails and texts to the wrong person, don't ask for the right documents at the start, then ask for extra upon extra documents. Upon calling them the woman said that I needed to speak to the letting agent, refused to deal with my request to process the documents before my original move-in date, and put me on hold for 10 minutes until I hung up. Waste of phone credit!”
Thank you for taking the time to leave a review – it is appreciated. We’re really sorry to hear you feel you have had a negative experience with ourselves and would like to look into this for you. If you could email help@homelet.co.uk with your reference number this will allow us to locate your application and try to resolve this for you. Kind regards, the HomeLet team.
