HOMYZE Reviews

Name: HOMYZE
Rating: 4.57

4.6 Rating 166 Reviews

89 %

of reviewers recommend HOMYZE

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4.6

Based on 166 reviews


Customer Service
Communication Channels	Telephone, Email

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02038085466

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anthony was on time, friendly and did a superb job - all for a very reasonable price. This was my first time using the service and I'd highly recommend it. Will definitely use again.”

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Posted 6 years ago

“Homyze where very informative about cost, day and time of appointment also the person who was calling. The gardener was extremely good worked hard and really made my garden presentable again and extremely tidy once completed. Really very pleased and would use the company again.”

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Posted 6 years ago

“My initial reaction was favourable with helpful chat and confirmation of an appointment and the gardener's details including arrival time. When the arrival time needed to be changed it would have been good to say this was because a personal emergency had arisen for our gardener ( which proved to be the case) rather than the information I was sent which implied he was called away to an emergency job, i.e. a job with a higher priority than mine. When I agreed to a later appointment subsequent communications to me (and I believe to the gardener) were totally confusing. The original time was 9:00 to 9:30, the agreed new time was 1:00 to 1:30, but the confirmatory emails said 9:00 to 10:00. Fortunately, when Antony Atkins arrived his approach and work were both excellent. With this combination of experiences it as difficult to decide on a single star rating which if I could have split it the ratings would have been initial contact 4 stars, subsequent communication 1 star, gardener and his work 5 stars.”

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Posted 6 years ago

Hi Geoff, thanks for your feedback. We are really sorry that the email was sent without showing the updated time. As mentioned to you in our reply, we are updating our systems to avoid this happening again as we can understand the confusion it may cause. Most importantly, we are happy that the work was carried out in the professional manner that strive to achieve with all our jobs and thanks for the feedback on Antony. All of our customers are important to us, and we would never 'bump' you for another or change a time unless it was absolutely required. We are here for your convenience. Thanks again for your booking, and we will always try to improve the Homyze experience. Your feedback helps us to do so.

Posted 6 years ago

“I would like to emphasise that I am perfectly satisfied with the job. Thank you very much. Jack”

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Posted 6 years ago

“Good service from start to finish and competitively priced.”

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Posted 6 years ago

“Money was taken from my account unauthorized, charged nearly double for work agreed and done for 1 hour. When challanged not put right very unacceptable”

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Posted 6 years ago

Hi Susan - thanks so much for taking the time to provide feedback and we are obviously most disappointed that any aspect of the Homyze experience was less than that which we strive to deliver. We have so many happy clients and it is unfortunate that you cannot join their ranks. We remain open to discuss this with you as was explained over the phone and we are very sorry that you did not give us a chance to do so, despite our repeated attempts to contact you. We hope you have a great evening and always appreciate feedback that helps us improve our service.

Posted 6 years ago

“We had lots of advice from the office as to how to sort out an electrical problem in our house. When we had decided on the best course of action, Muhammad was punctual, extremely professional and diligent. He worked over the expected time frame until the issues were resolved. We couldn't be happier with the service we have had. It was great value for money too.”

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Posted 6 years ago

“Easy to use website. Super professional and lovely electrician (Manu) did the repair. Everything repaired as hoped for. Courteous, mindful, skilled. Brilliant!”

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Posted 6 years ago

“Gardener came on time, knew what he was doing, worked hard for hours, transformed the garden. Very happy!”

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Posted 6 years ago

“Friendly chaps, timely and flexible. Professional”

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Posted 7 years ago

“Horrible experience - never again.”

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Posted 7 years ago

“A prompt response with a cheery positive 'can do' attitude. The electrician that came was professional, and quickly sorted the problem. I would definitely use them again.”

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Posted 7 years ago

“Quick service. Excellent tradesman.”

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Posted 7 years ago

“Mat was amazing and my garden is transformed. Not only did he get stuck in and get the job done quickly with due care and attention, but he also had a great working knowledge of his trade and knew all the plants and was able to answer all my questions. He comes highly recommended and I would most certainly use him again. Olga”

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Posted 7 years ago

“Everything went well !! Really helpful and great work. Thanks !”

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Posted 7 years ago

“So reliable. All fixed in time, at the time I wanted!”

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Posted 7 years ago

“excellent efficient service.”

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Posted 7 years ago

“Alastair was very friendly, professional and bent over backwards to accommodate the job in hand on my small roof terrace. Thank you for your late minute call out! Highly recommended.”

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Posted 7 years ago

“Leo was very polite, friendly and professional. He was very accurate in his work and wanted to ensure that he carried out the jobs as i wanted.”

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Posted 7 years ago

“Nero was on time, super polite and got busy . Very impressed all round thanks Homyze”

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Posted 7 years ago

HOMYZE is rated 4.6 based on 166 reviews