“"I had such a great experience with Hops Collective Canada! Their selection of craft beers is incredible, and I love how easy it is to find something new to try. I ordered a few different packs, and they arrived super quickly and well-packaged. The quality of the beers was top-notch—everything tasted fresh and flavorful. Customer service was also excellent when I had a question about my order. They were friendly, responsive, and made sure I was completely satisfied. I’ll definitely be ordering again soon!”
“I originally wanted the "It's Grill Time" gift set, but it was out of stock, so I went with the Golfer's Gift Set instead since the recipient loves golf. It’s a bit pricey, but the quality is solid, and the mix of golf putting set is a nice touch. The packaging was great, making it feel like a thoughtful gift. Overall, I’m happy with it, but the cost keeps me from giving it a perfect 5 stars—4 out of 5!”
“I got the Beer for Every Year Gift Basket from Hops Collective for my brother, and he was beyond thrilled! It felt like a mini beer festival in a basket, with a great mix of brews to explore. The packaging was sleek, and the whole presentation made it feel extra special. While I wish there was an option to handpick the beer selection, the surprise element actually made it more fun. The ordering process was seamless, delivery was prompt, and this definitely earned me the “Best Sibling” award—at least for the day! 🍻”
“I bought this for my father’s birthday, and he loved it! The variety of beers was fantastic, and the snacks paired with it made it the perfect gift. Excellent quality and well worth the price.”
“"I signed up for a beer subscription from Hops Collective Canada, and it’s been a great experience overall. The packaging is always secure, and the beers arrive fresh and cold. I’ve discovered some amazing new craft beers that I wouldn’t have found otherwise. My only complaint is that after a few months, I started seeing some repeat selections rather than new varieties. It would be nice if they offered more customization options for long-term subscribers. Still, it’s a great way to try different beers, and I’ll be continuing my subscription for now!”
“I’ve been a subscriber to Hops Collective Canada for a couple of months now, and I’m really impressed by the variety of craft beers they offer. The website is so easy to use, and I love their ‘Beer Club Subscription’ option. My most recent order arrived on time, and the beers were packaged carefully, keeping everything secure. I did have a small question about delivery when I ordered a gift subscription for a friend, so I used their live chat feature. The customer service team was quick to reply, but I had to follow up for a more detailed answer. Still, the overall experience was positive, and I’m happy with the beers I received. I’ll keep my subscription going!”
“My recent order from Hops Collective Canada was overall a decent experience, but I did face some delays. The delivery was a few days late, which wasn’t the fault of Hops Collective themselves, but the courier service they use. While the products were still in great condition and exactly as expected, I really hope they consider hiring more reliable couriers in the future to avoid delays. Customer service was helpful when I reached out about the delay, but it would have been nice if the delivery process had gone more smoothly. Overall, good products, but I think the delivery experience could use some improvement.”
“Shopping for beer on Hops Collective Canada was a breeze! I filled my basket with a variety of seasonal ales and lagers, and I loved how easy it was to find new brews I hadn’t tried before. The website is super user-friendly, and my order was processed quickly. The shipping was faster than I expected, and everything arrived perfectly packaged. I also reached out to customer service for a question about delivery options, and they were quick to respond and very friendly.”
“HopsCollective.ca specializes in premium beer gift baskets, offering a unique and tailored selection of brews, snacks, and accessories for various occasions. The site features customizable options for personalized gift-giving, whether it's for a birthday, corporate event, or celebration. Hops Collective stands out with its carefully curated collection that emphasizes quality and variety, particularly for beer enthusiasts. The platform's clean design makes it easy to browse and order, and they offer free shipping within Canada for added convenience. It's an ideal destination for anyone looking to send a distinctive and thoughtful gift to a beer lover.”
“My experience with Hops Collective was mostly positive. I loved the selection of anniversary gift baskets, and the website made it easy to customize my order. The delivery took a little longer than I anticipated, but the package arrived in great condition. The contents were fresh, and the presentation was elegant, making it a perfect gift. I had a minor issue with my order, but customer service was polite and resolved it efficiently. Overall, I would order again, but I hope they improve shipping times.”
“I recently received the Plenty o' Beer Gift Basket from Hops Collective, and it was a delightful experience. This thoughtfully curated basket offers a well-rounded selection of beers and gourmet snacks, making it an excellent choice for any beer enthusiast. It's an excellent choice for those looking to indulge in a luxurious yet convenient experience. I highly recommend it for anyone seeking a premium gift option.”
“I ordered The Complete Delight Beer Gift Basket for my brother’s birthday, and he couldn’t stop raving about it! The variety of beers was great, and the snacks were a perfect complement. Delivery was on time, and the packaging made it feel extra special. Will definitely be purchasing again!”
“I recently ordered a craft beer gift basket from Hops Collective Canada, and I couldn’t be happier! The selection of beers was fantastic, with a great variety that I know my friend will love. The packaging was top-notch, and everything arrived in perfect condition. The website was easy to use, and the delivery was fast. I highly recommend Hops Collective for anyone looking for a high-quality, unique gift for beer lovers! I’ll definitely be back for more!”
“I’m so impressed with my recent purchase from Hops Collective the Ultimate Beer Lover's Crate exceeded all my expectations! The crate was packed with a fantastic selection of beers, and the quality was top-notch. What really stood out to me was the thoughtful packaging; everything was securely arranged and felt luxurious when I opened it. I had a small question about one of the beers in the crate, so I contacted customer service. I was blown away by how fast they responded within an hour, they not only answered my question but also gave me recommendations for similar products I might enjoy. The whole process, from browsing the website to receiving my crate, was seamless, and the customer service was exceptional. I’ll definitely be a repeat customer, and I highly recommend Hops Collective to anyone looking for quality gifts!”
“Kick Back & Relax" Beer & Nuts Giftwas the perfect congratulatory gift for my brother’s new job—great craft beers and tasty snacks! He appreciated the thoughtfulness and quality of the selection. The website was easy to navigate, and checkout was a breeze. I was also impressed with the tracking updates and fast delivery. Will definitely be ordering again!”
“Beware!!
As an avid beer drinker, I ordered very specific beers that matches my taste preferences. The next business day I received an order that did not even come close to matching my order. I was certain it was an error as the beer I received was no where near the variety, brand or flavor profile to the beer I received. The majority of the product I received was beer that I will never drink (beer I've had before and don't like).
The substitutions are not even close to the beer that I ordered. I had a $200 gift card and received $100 of random beer that had had nothing to do with my order and is very common/basic/easily found at the local grocery store.
Customer service was incredibly rude and dismissive. They were happy to tell me how wrong I was, and hide behind a substitution policy that somehow justifies an ignorance to the consumer's taste preferences.
I asked which beer they thought was a reasonable substitution for each beer I ordered but they would not answer this question. I guess a German Dunkel (which I don't drink) is comparable to a local craft IPA.
Three central elements of my dissatisfaction:
1) Non-notification of substitutions. I would have been happy to wait as long as needed to have the beer that I ordered fulfilled (or have the opportunity to select my alternative beer)
2) Substitutions were not reasonable and comparable
3) Customer service was rude and dismissive. After a ton of back and forth emails, and escalation, proposing reasonable solutions, they did eventually provide a 20% refund, a portion of which relies on me spending more money with Hops Collective, which I'll obviously never do. There were alternative fair solutions that I proposed but it was clear they wanted to do the bare minimum.
Buyer beware. Stay away!”
“Purchased a “gourmet beer basket” for my husband’s birthday. Selected craft beer from a brewery in Canada to be included. Instead was sent cheap cheese and a combo of Miller Lite, Coors Lite, Pabst, Steel Reserve, Coors Banquet, and Miller High Life. I could have bought several 30-packs of beer for the amount of money I spent on this basket. Definitely a scam.”
“I purchased the ultimate beer tasting basket for my husband for Father’s Day.
The package arrived on time, and the presentation was lovely. However, upon opening the basket, we noticed discrepancies from what was described on their website.
According to their site, we were supposed to receive 4 different Beer Flight Glasses: a Tall-Footed Beer Glass, a Short-Footed Beer Glass, a Pilsner Glass, and an Imperial Pint Glass. Unfortunately, we received four identical glasses instead, which was disappointing as we already have similar ones at home. The point of this purchase was to give my husband a fun beer tasting experience.
Additionally, the wooden board provided was not as described. It seemed cheap, possibly from a dollar store or IKEA, and did not have the four spots for glasses as advertised.
Lastly, the beer box arrived broken, rendering it unusable for future storage or travel, which was particularly disappointing given the decorative text mentioned on their website « This beautiful box can hold up to 6 beers securely for travel or storage ».
Overall, I am disappointed with this purchase. As my husband is a craft beer enthusiast, I wanted to give him a special tasting experience, but this gift fell short of expectations.
I will not consider buying from this company again, and I cannot recommend it based on this experience.”
“AVOID AT ALL COSTS! Oh how I wish I had read these reviews before purchasing the Domestic beer subscription for my husband for Christmas. ‘Beers from all over North America’. Right! Delivery 1 was a brewery a 10min walk from our house. Order 2 was late and only sent out because I chased up - this was from a brewery a 5min drive from our house and a big stretch to call it a craft brewery. Order 3 was the exact same six pack we’d got with order 2. When I contacted CS I got the same auto email asking for photos of the products - as if I was complaining about a defective product and looking for a refund! When I sent them a photo of the 3 remaining cans they responded hiding behind their T&Cs - same as others on here, saying I’d agreed to substitutions. I wonder do they ever actually send out boxes with craft beers or do they just constantly disappoint and roll out their T&Cs when people complain.”
