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Hoselink Reviews

4.7 Rating 1,424 Reviews
92 %
of reviewers recommend Hoselink
Company Reviews Product Reviews
85,014
 Metrics
4.7
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
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G Spencer
Verified Buyer
“Thank you to hoselink warranty department. i bought my 30m reel about 5 years ago and from day one i thought the flow was not as good as it should be. But we did have local water pipe blockages, so i put up with it to long. one day i decided to pull apart the fluid adjusment control and found it onl opening half way. I call hoselink and they said that it should not be like that, so immediately they organised a new connector to be deliver free of charge. Thank You HOSELINK.”
Helpful Report
Posted 7 months ago
G Morris
Verified Buyer
“Hi. We can't speak highly enough of Hoselink. We recently had a hosereel repaired that we had had for quite a long time at no cost and in very quick time. Also we brought another sprinkler that does a wonderful job.”
Helpful Report
Posted 7 months ago
A Culley
Verified Buyer
“I am so pleased I came across this website! It is the most amazing company I've dealt with in a very long time. I started off with just a couple of things that I thought I would try, and it hasn't been a mistake. Hoselink has been amazing, and just when I thought I didn't need anything else, I did! I give them a 10 out of 10! The products are amazing, the service is amazing and I couldn't be more than impressed with every item I have purchased!”
Helpful Report
Posted 7 months ago
C Morris
Verified Buyer
“The best hose system, I have ever used”
Helpful Report
Posted 7 months ago
B Arentz
Verified Buyer
“Happy with product, fabulous service. Have highly recommend to a lot of friends.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Although my contact with Hoselink this time around was very limited, the issue being of a very minor nature, the response and efficiency by the lass who I dealt wih was first class and very much appreciated.”
Helpful Report
Posted 7 months ago
R Carn
Verified Buyer
“10 out of ten from the instructions to the Product. Well made”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“I am in my mid 80s and arthritis is the bane of my life. The clever design connecting hose/tap fittings etc is a blessing for me and the Hose Reel Cart and Portable Hose Reel have simplified watering and hose control. Thank you”
Helpful Report
Posted 7 months ago
J Mustac
Verified Buyer
“I have purchased 3 hose reels and there great. The first one i purchased needed a repair and the replacement item wasnt available and they sent me a brand new reel under warrantee, i only had to pay frieght. Awesome customer service response its gotta be a 5star rating”
Helpful Report
Posted 7 months ago
O Marcelo
Verified Buyer
“I am more than happy to recommend Hoselink for most of their products and services. However, I am concerned that the Spray Gun does not meet my expectations. The head is very fragile and looses the pattern quite often. It is the item that I hadreplaced the most.”
Helpful Report
Posted 7 months ago
P Evers
Verified Buyer
“Items purchase are high quality No issues with delivery Hope to shop again”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“First one kept unscrewing at the hose and bursting off. Hoselink replaced and it did the same thing. Hose kinks too easily. Wouldn’t buy again.”
Helpful Report
Posted 7 months ago
H De Bono
Verified Buyer
“The ratchet pruner is not as good as I thought it would be. I had hoped it would be easier to use as I have arthritis. The blades are not as sharp as I'd hoped and I really need to grip the handles very hard, which is quite difficult for me.”
Helpful Report
Posted 7 months ago
W Worthington
Verified Buyer
“Hoselink products are the best. Does everything the seller says they do. Hose does not kink. The snaplock fitting are great, very simple to use”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Always happy to replace faulty products”
Helpful Report
Posted 7 months ago
M Flaherty
Verified Buyer
“Excellent delivery time and free delivery for my spare part order of a couple of small items.”
Helpful Report
Posted 7 months ago
G Bouwmans
Verified Buyer
“I am very happy with all the products I have purchased over the years, exceptional quality and great service”
Helpful Report
Posted 7 months ago
T Nash
Verified Buyer
“I have a large property with lots of lawns and gardens and over the past 10 years have invested solely and heavily in Hoselink products. I have purchased over 10 auto hose reels, 6 manual hose reels, countless fittings and extras, auto tap timers, garden tools and even 20 solar lights. Unfortunately, the reality is the products in every category do not perform to their price point. The solar lights leaked badly and all had to be replaced. The majority of replacements have also failed. I have experienced a 50% failure rate in the auto hose reels. The manual hose reels have an auto feed that is unreliable and has components made our of mild steel that begin rusting from day 1. The flow control fittings fail which has resulting is us experiencing significant water losses and despite the product advertisement advising that "you no longer need to run to the tap to adjust the pressure or turn the water off and on" you following that diatribe at your own peril! And don't start me about those O rings in the fittings!!! All the fittings leak! You might not be able to pull the fittings apart but you certainly cant stop them from leaking unless you are constantly replacing them!! While support is available from Hoselink, the remoteness makes it difficult and if I am going to pay for products that are constantly failing then I would rather be paying half the price and be able to get replacements straight away from a local vendor. In short, the price point for this products is not justified by their performance and I have had 10 years of constant use to make that assessment. Perhaps those making a one off purchase the shortcomings are not so obvious but despite the product pricing the products don't perform to a level suitable for a larger residential or commercial property.”
Helpful Report
Posted 7 months ago
K Betts
Verified Buyer
“I reckon these hoses and their attachments are the best you can buy. And I love that I can protect my reel with a cover, so it looks good as new under wraps! I have been progressively replacing existing reels around the house, and have now bought my final one for now. Hint: if you have a sneak peek on the website, you are bound to find other great ideas to help in the garden as well.”
Helpful Report
Posted 7 months ago
A Foate
Verified Buyer
“Hoselink products work well and are easy to connect.”
Helpful Report
Posted 7 months ago
Hoselink is rated 4.7 based on 1,424 reviews
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