Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.70

4.7 Rating 1,362 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1858

Anonymous

Anonymous // 01/01/2019

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English

“10 years ago I purchased my first retractable hose 20metre version and it's still going strong. 2 years later I purchased my 2 retractable hose. Can't fault them.”

Helpful Report

Posted 9 months ago

Hi Chris, Thank you so much for your amazing 5-star review! We're thrilled to hear that your retractable hoses have been going strong for all these years. It’s fantastic to know you’re enjoying the quality and reliability of our products. Your continued support means the world to us! Cheers, The Hoselink Team.

Posted 7 months ago

“the productsa are good and the service is excellent”

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Posted 9 months ago

Hi Barrie, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re happy with our products and proud of the service we provide. Your support means a lot to us, and we look forward to serving you again in the future! Best, The Hoselink Team.

Posted 7 months ago

“Good quality hose and fittings with it's own dedicated fittings which does not fit general hose fittings. Retraction is good, but stop with a hard lock every time you stop pulling. Somewhat bulky to fit on a wall, but a good product.”

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Posted 9 months ago

Hi Thomas, Thanks for your feedback! We're pleased to hear that you're enjoying the quality of the hose and fittings. We appreciate your thoughts on the retraction mechanism and wall-mounting; it's always great to get insights from our customers. If you have further suggestions or questions, don’t hesitate to reach out. Best regards, The Hoselink Team

Posted 7 months ago

“Great product last a lot longer than others.”

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Posted 9 months ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you find our product to be long-lasting. Your satisfaction is incredibly important to us, and we truly appreciate your positive feedback. Best, The Hoselink Team.

Posted 7 months ago

“I returned a shut off valve for you to evualtate as it had failed in the nylon valve . You sent me a replacement (did note ask for one but thanks). The ball valve is the only part not carried as a spare part. I have ordered some of the Grey type and they seem to be better quality.”

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Posted 9 months ago

Hi Gary, Thank you so much for your review! We're glad we could promptly send you a replacement for the shut-off valve, and it's great to hear that you're finding the grey types to be of better quality. Your feedback is invaluable to us as we strive to improve our products and services. Thanks again, The Hoselink Team.

Posted 7 months ago

“Ordered a new handheld pistol grip, a new design much better than the trigger type, it arrived promptly and in good condition.”

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Posted 9 months ago

Hi Glen, Thank you for your awesome 5-star review! We're so glad to hear that you're enjoying the new design of the handheld pistol grip. Your positive feedback about our prompt delivery and product quality truly makes our day. We appreciate your support and look forward to serving you again! Best, The Hoselink Team.

Posted 8 months ago

“I bought this hose for my Husband who struggles with hoses crimping and catching 😂 He said it is the best hose he has ever used in his life thank you”

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Posted 9 months ago

Hi Heidi, Thank you so much for your wonderful 5-star review! We're over the moon to hear that your husband is loving the hose and finding it easy to use. 😊 It's always our goal to provide products that make life simpler and more enjoyable. We appreciate your support and are here for you whenever you need us! Warm regards, The Hoselink Team.

Posted 8 months ago

“I paid an extra $100 to expedite delivery . It arrived weeks later”

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Posted 9 months ago

Hi Carol. Thanks for your feedback. We did look into this and can see you placed your order on the 8th of October. We can also see that all parcels were successfully delivered to WA (Which normally takes around 9 business days) within 5 days of you placing the order. If you would like to discuss this further or have any other questions, please feel free to call us at 1300 900 617. Kind Regards, The Hoselink Team

Posted 8 months ago

“So far we have purchased a hose reel and various solar lights. All items have been of the highest quality and look and operate exactly how we want. After sale service is great too. Can't wait to get more! 😊”

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Posted 9 months ago

Hi Brett, Thank you for leaving us such a glowing 5-star review! We're thrilled to hear that you’re enjoying your hose reel and solar lights—they truly are top-notch products. It's fantastic to know the quality and after-sale service have met your expectations. We can't wait to assist you with your future purchases! Cheers, The Hoselink Team.

Posted 8 months ago

“Great Hose Package, was easy to mount to an existing wall and is very durable. Great customer service! Highly recommended”

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Posted 9 months ago

“All great products that I have purchased, have not been disappointed.”

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Posted 9 months ago

Hi Rob, Thank you for your incredible 5-star review! We’re so glad to hear that you’ve had a great experience with all the products you’ve purchased. Your satisfaction is what drives us, and we truly appreciate your support. Thanks again, The Hoselink Team.

Posted 8 months ago

“Purchased a cover for my 30 m hose reel but it doesn't seem to fit.”

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Posted 9 months ago

“Great products, easy ordering, quick delivery. Love my crackle glaze garden lights.”

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Posted 9 months ago

“I've been enjoying hoselink reels for years now however a small issue this reels is very difficult to pull the hose out. Otherwise very good”

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Posted 9 months ago

“The products I purchased were easy to install and they work perfectly for me.”

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Posted 9 months ago

“I’ve got three hoselink retractable hoses around the house and have never been let down. One would nearly be ten years old and still going like the day I got it. Amazing product and service.”

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Posted 9 months ago

Hi Michael, Thank you for your outstanding 5-star review! We're thrilled to hear that you've been consistently satisfied with your Hoselink retractable hoses, especially the longevity of your nearly ten-year-old one. It's wonderful to know that our products continue to perform well for you, and we truly appreciate your kind words about our service. Thank you for choosing Hoselink, and happy watering! Best, The Hoselink Team.

Posted 8 months ago

“Very good, you can clearly see that it’s well thought through design, functional and easy to use.”

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Posted 9 months ago

“I'm very disapointed that I had to renew the nozzle after on 2 years.”

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Posted 9 months ago

Hi Wayne, I’m really sorry to learn that you’re disappointed with the nozzle after just two years. We strive for quality in our products, and it’s disheartening to hear we fell short in your case. Your feedback is vital, and I encourage you to reach out to our customer support team at 1300 900 617 or via email at hoselink@hoselink.com.au. They’d be more than happy to assist you further. Kind Regards, The Hoselink Team

Posted 8 months ago

“Have used hoselink for years cannot fault their products.”

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Posted 9 months ago

“customer service is outstanding and products are second to none.”

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Posted 9 months ago

Hoselink is rated 4.7 based on 1,362 reviews