Hostelworld Reviews

1.6 Rating 10 Reviews
10 %
of reviewers recommend Hostelworld
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About Hostelworld:

HostelWorld.com is the world’s number one hostel booking website, facilitating bookings for over 24,000 hostels and budget accommodation centres around the globe.
Since the company was founded in 2002, it has grown to become a world recognised brand and the market leader for booking hostels online; providing innovative technology to inspire independently minded travellers everywhere.
Hostel World provides on-line confirmed bookings for hostels, B&B, guest-houses, apartments and budget hotels, as well as tours & activities, and comprehensive content such as city and country guides across over 170 countries.

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Everyone should avoid this company as they are just a con/fraud business. I paid my deposit and the hostel cancelled my reservation because they didnt find payment or booking. I sent a screenshot of the deposit paid and they just told me to contact Hostelworld for any refund. And hostelworld refuses to refund me. I have raised a claim with my bank to get the money back and be sure that I will never use this company nor recommend it to anyone. I think they are just to take money from you even when they have made the mistake and I should be entitled to the refund. How on earth we let these businesses to run!?!
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Posted 1 year ago
THIS IS A COMPLAINT / REVIEW ABOUT HOSTELWORLD TRAVEL NETWORK - HOSTELWORLD.COM. Dear Editor, I decided to write you adding my experience because I want complain about fraudulent online hostel booking ( Hostelworld.com) but I'm a tourist (italian scientist researcher) and I don't know very well the best way to do it in USA. I booked online a hostel in New York last July via Hostelworld.com (I have the receipt you can read below) but when my plane arrived in NY (during the evening) I phoned to the hostel and they simply told me than there aren't rooms! I didn't find any other rooms that night (was a Saturday night in very high season period)except very expensive hotels so I decided to sleep in my car with my husband and my son but it was not a great experience and it could has been dangerous! I was paid hudge price - more by 200 euro ,,deposit", but Web Reservation International, also owned Hostelbookers.com,Hostels.com,Scout24.com,Bedandbreakfast.com... Don't refund NOTHING I hope you can help me and send this letter to competent organizations. Thank you very much Dr. Milena Merlo Pich From : bookings@hostelworld.com Booking Confirmation (4561-7658102)
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Posted 9 years ago
Hostelworld is rated 1.6 based on 10 reviews