Hostinger Reviews

Name: Hostinger
Address: 61?? Lordou Vironos Street, Lumiel Building, 4th floor, Larnaca
Rating: 4.42

4.4 Rating 225 Reviews

87 %

of reviewers recommend Hostinger

Company Reviews

Questions

Metrics

4.4

Based on 225 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

61?? Lordou Vironos Street, Lumiel Building, 4th floor
Larnaca
6023

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't buy any product this company because they are not given any discount for renewal. GoDaddy or other company give you discount on renewal.”

Helpful Report

Posted 1 year ago

Hello, Bir, Thank you for sharing your concerns with us. We offer a special discount to customers at the beginning of their project to support them during this delicate period — because of that, longer plans are the best option as they offer this benefit for much longer. However, we encourage our customers to discuss such matters with our Customer Success Team, as they have the tools needed to seek the best solution for everyone. Don't hesitate to reach us! Best wishes, Gabriela

Posted 1 year ago

“Taking long to load pages.”

Helpful Report

Posted 2 years ago

Hello, Thasneem, Our team is thanking you for sharing your experience with us. We take all feedback into account and use it to learn and to improve our customers' experience. Regarding your website speed, it could be slow for a lot of different reasons. We strive to provide the best experience to all our customers and the best speed also. As every case is checked out separately by our team, we have already contacted you in private to gather more information. We are looking forward to upscale your experience!

Posted 2 years ago

“too much downtime. on average, my websites experience >2 minutes down time every two days. see below for proof. I strongly suspect this has significantly dragged own our SEO performance.”

Helpful Report

Posted 2 years ago

Hello, Jialin, Thank you for allowing us to review your situation and provide solutions. We want nothing more but your business success; therefore, please rest assured that we are here for you to upscale your experience with us. Our Customer success agent has contacted you through your Hostinger account with a solution that shall increase the uptime of your website and as followed SEO performance. Thank you for your patience and understanding. We really hope that we can upscale your experience from now on and make everything work like a charm!

Posted 2 years ago

“It crashes often and has no support for the php-pear mail or mail-mime libraries, which is why I moved to Name cheap.”

Helpful Report

Posted 2 years ago

Hello, Sam, Thank you for sharing your opinion! It is essential for us to see places where we need to step up to meet your expectations. Regarding the uptime and website's stability, we invite our customers to discuss the most suitable option with us, and we will always happily lead you to success. Sometimes there is a need for server transfer or even optimization of the website itself. Mail-mime library essentially can only be used on VPS services as it requires some more profound adjustments. We understand that VPS services are not suitable for everyone, yet our team is always ready to assist you while looking for substitutes that can work on managed shared hosting packages. As for the PHP-pear library, it can be used on our Shared Hosting packages. If anytime you decide to give us a second chance, our team will warmly welcome you back! Meanwhile, we wish you the best of luck!

Posted 2 years ago

“Confusing, does not conform to normal hosting platforms. I have yet to use it for anything. But the price is right if I should ever figure out how to use it.”

Helpful Report

Posted 2 years ago

Hello, Thank you for letting us know about it! Our team has already contacted you to optimize the usage of our services and ensure your happiness. Once you have a free moment, we will be kindly waiting for your reply 🤗 Our team is here to upscale your experience!

Posted 2 years ago

“Site speed and Customer support are Mediocre.”

Helpful Report

Posted 2 years ago

Hello, Dennis, Thank you for sharing your evaluation! It is an opportunity for us to upscale your experience. Our team has sent you a message on your Hostinger account to continue our conversation and ensure that your website works like a charm. We are looking forward to your reply!

Posted 2 years ago

Hostinger is rated 4.4 based on 225 reviews