Hostinger Reviews

Name: Hostinger
Address: 61?? Lordou Vironos Street, Lumiel Building, 4th floor, Larnaca
Rating: 4.42

4.4 Rating 225 Reviews

87 %

of reviewers recommend Hostinger

Company Reviews

Questions

Metrics

4.4

Based on 225 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

61?? Lordou Vironos Street, Lumiel Building, 4th floor
Larnaca
6023

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too many down times on cloud hosting lately.”

Helpful Report

Posted 2 years ago

Hello, Raghav, Thank you for sharing your feedback. Our services are built on our users' feedback as we aim for your success and satisfaction. Therefore, we're determined to review your case thoroughly to improve and upscale your experience. We have located your account with us and ensured that you receive all the needed assistance regarding downtimes on your server. We completely understand that downtime is a frustrating encounter, and it is a complete opposition to our intentions. Let's keep in touch and enhance your experiences together!

Posted 2 years ago

“Hostinger delivered Cheap but quality products, hope after sale services are also quick and quality. Thanks Team”

Helpful Report

Posted 2 years ago

Hey, Kiran, We are so glad to welcome you on board with us! Please rest assured our team will go above and beyond to ensure your smooth online journey with us. If you have any questions - we are available 24/7!

Posted 2 years ago

“Customer service is not good taking so much time to connect. Also there should be a feature to connect via call”

Helpful Report

Posted 2 years ago

Hello, Jitesh, Thank you for reaching out and we are sorry for the inconveniences you faced. We would like to assure, that even though you may have to wait a while longer, our Customer Success team will make sure that your issue is solved and you’re provided with any information you may need. We care about our customers and are always working towards both our service and customer support improvements! We strive to ensure your online success 24/7. To reach this goal, we use Live Chat, which allows you to receive visual information such as screenshots and video tutorials instantly. On top of that, all of the assistance will stay recorded for you to use anytime again! Your happiness and success mean the world to us. We hope we can turn your experience around. Best regards, Team Hostinger

Posted 2 years ago

“Speed fluctuates”

Helpful Report

Posted 2 years ago

Hello, Prashant, Thank you for the provided insights! You will always be our priority, and we would like to ensure that you are entirely satisfied with our services. It is common for the website's response to fluctuate a little, most of the time, that is only due to Internet connectivity. In such cases, the issues are resolved quickly and automatically, yet we have contacted you via Live Chat as our goal to make sure that your website is running in the best way as it is possible! Our team will kindly wait to chat with you 💜

Posted 2 years ago

“Realized downtime is much high.”

Helpful Report

Posted 2 years ago

Hello, Atul, Thank you for sharing your feedback with us, and we are sorry to see that lately, you have had to experience some difficulties. As we found your account, we can see that our agents have been assisting you regarding your concerns, and it looks like your queries were already resolved. We would like to ask you to reach out to our Customer Success team if you ever run into any difficulties at all. We only want to assist and upscale your experience, so you could enjoy using our services to the fullest. We will do everything that is in our power to ease your web hosting journey. Count on us!

Posted 2 years ago

“Dont like the speed, customer support is good.”

Helpful Report

Posted 2 years ago

Hello, Saurabh, It is pleasing to know that you enjoy communication with our team, and we highly appreciate your feedback! Our Customer Success Team is always keen to investigate all matters that may come across while using our services! There could be many different reasons for slower than expected speed, such as inconvenient server location or even too many low-quality plugins. Therefore, we would love to take a closer look at your case and investigate it individually. We will be always ready to assist you and provide you with more insights into your situation. Please contact us at any time, and let's talk! We are looking forward to upscale your experience with us 💜

Posted 2 years ago

“good nice but service laps”

Helpful Report

Posted 2 years ago

Hello, Thank you for sharing your feedback; it is essential to improve and keep up with your satisfaction! To understand your described situation better, our team has thoroughly checked the recent issues you have experienced. At the moment, we see that there are no ongoing difficulties, yet we would love to make sure that your experiences with us are only joyful. If you need any assistance whatsoever, please drop us a message, and let's solve it all out together! Thank you for being with us 💜

Posted 2 years ago

Hostinger is rated 4.4 based on 225 reviews