Tela Cruz Reviews

"Pretty bad customer service. First says you can get a credit note for exchanges for Sale Items but later says they can\u2019t accept returns since no one is in the country\/warehouse to accept it since their whole team is in Dubai enjoying their vacation. I can\u2019t believe a company in the U.K. would actually do this, very reckless and childish behavior from an online grand like this. This is my 3rd purchase but they didn\u2019t even care to refund\/help me with the exchange considering this is not my first purchase with them.\r\n\r\nSomeone needs to tell the owner the basics of business and how to maintain customer loyalty cause they got 0% care for their customers. Wouldn\u2019t shop again here which is disappointing since their quality is pretty good."

"Pretty bad customer service. First says you can get a credit note for exchanges for Sale Items but later says they can\u2019t accept returns since no one is in the country\/warehouse to accept it since their whole team is in Dubai enjoying their vacation. I can\u2019t believe a company in the U.K. would actually do this, very reckless and childish behavior from an online grand like this. This is my 3rd purchase but they didn\u2019t even care to refund\/help me with the exchange considering this is not my first purchase with them.\r\n\r\nSomeone needs to tell the owner the basics of business and how to maintain customer loyalty cause they got 0% care for their customers. Wouldn\u2019t shop again here which is disappointing since their quality is pretty good."

"Had a little trouble with payment at first, but customer service was amazing. High quality pieces of clothing and great fit. Also really appreciated the hand written note."

"Mike has been superb. Really attentive and improved my overall experience. \r\n\r\nClothes are silly good and comfy. Can\u2019t take it off. "

"Great material for the price. Definitely recommend copping! \r\nGreat clothes for travelling "

"Best fitting T-shirt I own. Quality and fit is incredible!"

"Absolutely love my over size hoodie and matching pants \u2764\ufe0f Extremely comfortable \u2764\ufe0f "