A&O Reviews

Name: A&O
Address: 1A, 7-15 Gundah Road, Mt Kuring-gai, New South Wales
Rating: 4.92

4.9 Rating 156 Reviews

99 %

of reviewers recommend A&O

Company Reviews

Metrics

Info

4.9

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0414470777

Email:

gareth@aomail.com.au

Location:

1A, 7-15 Gundah Road,
Mt Kuring-gai
New South Wales
2080

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and quality work.”

Helpful Report

(Brookvale, 2100) - Posted 8 months ago

“Lina and the team are always efficient to deal with and print quality has been great!”

Helpful Report

Posted 1 year ago

“Good clear communications.”

Helpful Report

Posted 1 year ago

“Bruno was great to deal with, but getting the letter into production was a bit overly complicated and caused a delay. I asked up front if they needed any more info other than what I sent (which was all the info they requested) and they didn't say that they did. Then a few days later there was an issue with our logo that I had to help them resolve, I had to push them to get it out as it was already delayed. Thankfully they were able to despatch the letter a day early.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback. We apologize for any inconvenience caused by the delay in getting your letter into production and the issue with your logo. Your feedback is important to us, and we'll use it to improve our processes. We appreciate your patience and willingness to help resolve the issue, and we're glad to hear that we were able to dispatch the letter a day early. Thank you for choosing A&O, and we hope to serve you again soon.

Posted 2 years ago

“Lina is great to deal with and adds value to every job we do. I appreciate how quick they turn around jobs and that they're willing to take on smaller jobs too, which not all companies are willing to do.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for your positive review. We had the best time working on your project and can't wait to deliver the next one!

Posted 2 years ago

“Very friendly and helpful.”

Helpful Report

Posted 3 years ago

Thanks, Cella We hope you get a great response to your mailing.

Posted 3 years ago

“Lina is great, enjoy working with her and A&O thus far.”

Helpful Report

Posted 4 years ago

Many thanks, Samual, it is our pleasure!

Posted 4 years ago

“Do a great job. We know that we get great service”

Helpful Report

Posted 4 years ago

Thanks Adrian Much appreciated.

Posted 4 years ago

“Very helpful and prompt service”

Helpful Report

Posted 4 years ago

Hi Jennifer. Thanks for the review. We would love to get a little more feedback to help us understand how we might get that fifth star next time?🙂 I'll reach out to you later today, hopefully you and I can have a chat. Thanks again!

Posted 4 years ago

“Nice job! Thanks guys, Tam.”

Helpful Report

Posted 4 years ago

Thanks for the review, its always helpful and much appreciated. I would love to know where we are falling short. It has been a busy time and when we drop below 5 stars its a good indication we are dropping the ball somewhere, do you have a moment to chat today so we can work out how we can get that fifth star next time?

Posted 4 years ago

A&O is rated 4.9 based on 156 reviews