HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,241 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

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“Great store with excellent quality products”

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Posted 3 years ago

“Good delivery comfort jumper”

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Posted 3 years ago

“My order was packaged and dispatched incredibly quickly, and my items were delivered much earlier than I anticipated. HUH always has a great selection.”

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Posted 3 years ago

“Good price and high-quality products. I would recommend shopping here.”

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Posted 3 years ago

“Excellent service with my online order, arrived super quickly”

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Posted 3 years ago

“Super fast delivery and amazing products”

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Posted 3 years ago

“Great brands and fantastic service”

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Posted 3 years ago

“Fast service and great sale price.”

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Posted 3 years ago

“Great selection of clothes. Well curated and well priced -- especially at sale times.”

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Posted 3 years ago

“The customer service is extremely poor. Emails are responded to within 5 working days but the response always from 'Jack' feels automated and impersonal so that actual queries are not dealt with. There is no phone number to call and if you ask for a contact number this is ignored. I returned some items and my parcel was received by HUH on 4th January but i only just got an email to say that a refund will be issued and I have not yet received the money. Shipping costs are not refunded, this is clearly declared but its a factor to remember when returning items.”

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Posted 3 years ago

Hi Isabelle, Thank you for your feedback. I'm happy to see a your emails were replied to incredibly promptly, often within an hour or less. Each of your emails was replied to personally and no replies were automated. All returns are unpacked and processed within 10 business days as per our returns policy and as advised in an email on 9th January. Your return was received 4th January and was processed on the 9th business day. This is in line with the majority of retailers, especially during busy periods such as winter sale. Please allow standard bank processing times (3-7 business days) for the funds to show on your statement. Many thanks, HUH. Store

Posted 3 years ago

“If I could leave zero stars I would! Ordered something in august … still hasn’t arrived. No faith it will now and trying to get a refund (no response yet)”

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Posted 3 years ago

“Ordered some clothes from HUH it's been a week and items haven't even been shipped. Not responding to emails and no number to call. Not impressed.”

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Posted 3 years ago

“Great service on the online store. Really lovely range of brands and really happy with my recent purchase.”

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Posted 3 years ago

“Great item, fast delivery. All good”

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Posted 3 years ago

“Very good service, well priced and quick delivery”

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Posted 3 years ago

“Great rains jacket arrived in 2 days”

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Posted 3 years ago

“Love the range and quality of products on HUH. - I always trust that the curation is the best of the best, which makes browsing all the more enjoyable. Delivery was quick, too!”

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Posted 3 years ago

“Great brands at great value! Have shopped with HUH on a few occasions and I’m very happy with their level of service. Would recommend 100%”

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Posted 3 years ago

“Great range of products especially Carhartt And really quick dispatch & delivery. I would highly recommend 🙌🏻”

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Posted 3 years ago

“Quick delivery, great prices. Ordered from HUH a couple of times and pleased with the products”

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Posted 3 years ago

HUH. Store is rated 3.9 based on 4,241 reviews