“Good products however terrible customer service. There is no point trying to contact this company regarding any purchases as they will not respond.
It is a shame as they have a good product.”
“I like the bottle, however when using it I find that intermittently, when sucking the water up, it seems to have a lot of air causing very little water to reach my mouth. I can see no reason for this, so cannot seem to rectify it when it happens. There is no rhyme nor reason to it. Otherwise I like the bottle.”
“I was initially really pleased with my bottle however after a week or so everytime I drank from the bottle it made a loud squeak noise. Even my children questioned why it was so noisy! I contacted your customer service team who were really helpful with tips on how to help solve the problem. Unfortunately this only solved it temporarily and it went back to ‘squeaking’. I was sent a replacement lid very quickly which was great. All was well for the first day and then the same thing happened! £10 is a lot to spend on a bottle that I have to constantly take parts apart or deal with noise. It’s a shame as I expected better quality.”
“Absolutely disgusting service, I ordered my bottle a while back, I've sent emails and still no reply. They outright ignore you. Total waste of time and money, I think our refund is due?”
“I ordered a bottle in December for a Christmas present it never arrived and I have had no response to my emails
This is the worst service I’ve ever had I would have been better giving my money away
If you are thinking about ordering from this company think again 🤬
I have chosen one star because it’s not possible to give less obviously they don’t deserve anything because that is what I got back nothing for my money!!!”
“ORDERED on the 2nd of February still not received and no reply to any of the 4 emails I sent them. I am now reporting to my credit card company and trading standards. DO NOT WASTE YOUR MONEY OR TIME. SCAM”
“I wish I had read the reviews before purchasing. Bought & paid for but no delivered. The company do not respond to emails. Terrible terrible terrible.”
“Don’t buy or purchase anything from this company I ordered a bottle from this company a month ago and still haven’t received it five emails have beet sent but with no reply. Ordered through klarna I have advised klarna I no longer want this item as I have moved on to a more reliable company which provide a decent service avoid at all costs.”
“Made an order a month ago. Nothing received and no response to emails or DMs via website. They’ve got my money and aren’t responding. DO NOT ORDER FROM THIS COMPANY!!!”
“Do not bother buying from this company,my bottle started to have the rubber peeling off the lid after a couple of months.I sent emails and pictures and never had a reply,clearly don't care about their customers”
