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HydrateM8 Reviews

4.8 Rating 1,925 Reviews

97 %

of reviewers recommend HydrateM8

Company Reviews

Product Reviews

4.8

Based on 1,925 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Email:

enquiries@hydratem8.com

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HydrateM8 5 star review on 25th August 2022

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HydrateM8 5 star review on 21st April 2022

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HydrateM8 5 star review on 31st October 2021

HydrateM8 5 star review on 4th September 2021

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The outer frosting on the bottle has already started coming off I don’t put it in the dishwasher I only rinse through as I only drink water in it with somthing that costs this much money I wouldn’t expect this to happen as quickly as it has”

Posted 2 years ago

“I’ve had a plastic bottle with the straw for around 4 years now lasted so well however I have had to purchase a replacement straw and bottle top and the straw within one use had split down the top and side. I contacted them and they sent out 2 replacement straws however one of them straws has also split down the side. Not sure if it’s a new supplier or lack of quality control which had caused this.”

Posted 2 years ago

Hello Nicolle, Sorry to hear you're having further problems with your bottle. This should not be happening - please could you contact our team and they will be able to get a replacement lid sorted for you. Apologies again.

Posted 2 years ago

“My dog water bottle leaks”

Posted 2 years ago

Hi Kayleigh, We're sorry to hear you're having problems with your dog water bottle - this certainly shouldn't be happening. We've sent you an email with regards to this so we can get it sorted for you.

Posted 2 years ago

“I was very happy with the two bottles I got but I also got the dog water bottle and it’s very bad as it leaks when the water goes back into the bottle it’s very badly made for the price you pay”

Posted 2 years ago

Thank you for your review and we're sorry to hear you're having problems with your dog water bottle. These are designed to be leak proof so this shouldn't be happening. Please could you email our team on enquiries@hydratem8.com so they can get this sorted for you.

Posted 2 years ago

“My bottle came with scratches over.”

Posted 3 years ago

Hi Amy, Sorry to hear that your bottle has arrived damaged. Please could you contact our team on enquiries@hydratem8.com so they can get this resolved for you?

Posted 3 years ago

“A very overpriced coffee flask. Doesn't warrant price. Would not buy again”

Posted 3 years ago

Hello Simon, We're sorry to hear you are unhappy with your purchase. All of our products are made from premium materials to ensure the highest quality products are received by our customers. We also offer a warranty period with our products. If you are having problems with your coffee cup, please do get in touch and we would be happy to help with this.

Posted 3 years ago

“The packaging came severely dented and as I was giving them away for Christmas presents. This wasn’t suitable”

Posted 3 years ago

Hi Grace, We are sorry your parcel has arrived damaged. Please can you email one of the team at enquiries@hydratem8.com and they will be more than happy to help :-)

Posted 3 years ago

“My soup only just warm at lunch time from putting it in at 7.30. I’ve added boiling water first to warm it through, not as good as I was hoping”

Posted 3 years ago

Hello Amy Sorry to hear you're having problems with your food pot - this doesn't sound right to us. Please could you get in touch with our team and they'll be able to sort this for you :-)

Posted 3 years ago

“Have not yet received my order and placed it nearly 2 weeks ago”

Posted 3 years ago

Sorry to hear that you have not yet received your order. Please email our team on enquiries@hydratem8.com regarding this and they will be happy to assist in locating this.

Posted 3 years ago

“I love all hydratem8 products and the delivery is always so fast. I wasn’t going to say anything but the travel mug I ordered has marks all over it..”

Posted 4 years ago

Sorry to hear that you have received a marked product. Please could you email our team on enquiries@hydratem8.com so they can look into this for you.

Posted 4 years ago

“Doesn’t stay warm even if you heat it before hand very disappointed”

Posted 4 years ago

We're sorry to hear you're having problems with your product. Please could you email our team on enquiries@hydratem8.com and they would be happy to look into this for you?

Posted 4 years ago

“Both of the straws out of the bottles I ordered have split.”

Posted 4 years ago

We're sorry to hear you're having problems with your straws, Georgia. If you could drop the team an email they will get this sorted for you - enquiries@hydratem8.co.uk :-)

Posted 4 years ago

“The food pot becomes very difficult to open when you have hot food in it, and the bottles and pot scratch really easily so it looks naff after a few uses. Disappointing for the price”

Posted 4 years ago

Sorry to hear that you have experienced problems with your food pot. Please can you email our team on enquiries@hydratem8.co.uk and they can look into this for you. If you have an Insulated bottle, we do have a cotton bag which is available to buy on our accessories page. :-)

Posted 4 years ago

“Did not keep food hot, after heating up in the morning.”

Posted 4 years ago

Sorry to hear that you have had problems with your Food Pot. Please could you email our team on enquiries@hydratem8.co.uk and they will be happy to resolve this for you?

Posted 4 years ago

“I received the wrong bottle ! I emailed to complain but I never received a reply”

Posted 4 years ago

We're sorry to hear this, Natalie. We have checked our system against the email address you have used for the review and can not find any emails from yourself. Could you please email enquiries@hydratem8.co.uk so we can get this sorted for you?

Posted 4 years ago

Hi Natalie, We believe you have spoken with a member of the team and they have now corrected this for you. We hope you're loving your bottles! :-)

Posted 4 years ago

HydrateM8 is rated 4.8 based on 1,925 reviews