Hi Chris, we're really sorry to hear that you were disappointed with your recent order. 😔 Quality is super important to us, and we’re taking your feedback seriously. We’re looking into the concentrates to ensure they meet our high standards.
Thanks for letting us know—your input helps us get better. If you’d like to discuss this further or need any assistance, please reach out to support@hyperwolf.com. We appreciate your patience and hope to win you back with our next batch. 🌟
“I love the product and the delivery service but have major problems with the website, enough so that if not improved I will be forced to shop elsewhere.”
Thank you for your feedback. For mobile users, there's a "X" button on the top right to minimize it, and desktop users can click the help button to do the same. We hope this helps improve your shopping experience with us!
“I am writing this review because there are so many great things that I appreciate about Hyperwolf that I want other people to know. I am a Proud disabled Marine, Show I rely on a lot of the products that I get to put me in a better relaxed place . . I have tried many dispensaries before finding Hyperwolf about 4 years ago when I moved to the Inland Empire. I am very satisfied with their services. They always have a great selection of products. I always try to get the most bang for my buck. Whenever I call the customer service they are so awesome and take personal care of everyone. Yesterday I had the pleasure of speaking with jasmine who made it very easy for me to take care of my order. I ordered something online and it came within 10 minutes of me ordering. Once again, Thank you for taking care of this Proud Marine.”
“Excellent service, great variety of products, super convenient, drivers are discreet and extremely nice. I love Hyperwolf, I have been using it for more than 4 years and I wouldn’t change it for nothing!”
“The website is easy to navigate and the deals are great! I love having the option to have it delivered ASAP or scheduled. The drivers are always on time and so friendly!”
“I was just remembering what a hassle it was going to the local Dispensary 🙃,driving around the block over & over to find parking.
Then standing in line... Not any more thanks to Hyperwolf! They deliver right to your door, and the products are fresh. Scheduled deliveries @ your convenience.😉”
“These guys are great! Seriously, every driver has been top tier. Very punctual and excellent communication/updates on order. Great customer service - only delivery service I’ll use!”
“When the order was received the driver confirmed 5 items were packaged. However, when I opened it when I was inside my home there was only 2 items. I had to run out to catch the driver with my toddler. The driver than realized the mistake. I usually don't open my package right away so this was concerning.”
Hi there, we're really sorry to hear about the mix-up with your order. 😔 It’s definitely concerning, and we understand how frustrating it must have been to chase down the driver with your toddler. We’re reviewing our packaging and delivery procedures to prevent such issues in the future.
Thanks for bringing this to our attention, and if you need any assistance or have more concerns, please reach out to support@hyperwolf.com. We appreciate your understanding and hope to make things right. 🌟
“Quick and easy, every time! I placed an order and received it 25 minutes later- that's insane! Best quality, thanks to the drivers for always being quick! Josh A, Jim, and Josh B thank you!”
