“I started with Hyperwolf for the convenience of having delivery to my door and have been with them since because of the friendly service from the drivers and for the great variety of options. Thanks, Hyperwolf!!”
“The customer service system is barbaric, they are minimally connected to the delivery team which leads to issues with delivery and miscommunications. Drivers are often left in the dark and they look bad when it’s the companies fault. Also product quality. I’ve had countless all in one vapes that are broken or pods that ar low quality or cracked. Refunds are extremely hard to come by. They closed an account because they overcharged me for an item I didn’t receive. Then banned me when I charged back for ONLY that amount I didn’t pay for.”
Hi there, we're really sorry to hear about your experience. 😔 We take feedback like yours seriously and are committed to improving. We’re currently working on better connecting our customer service with our delivery team to prevent issues and miscommunications. We also want to address the quality concerns you mentioned and are reviewing our product checks and refund processes. Please reach out directly to support@hyperwolf.com so we can resolve any outstanding issues and make things right. We appreciate your patience and hope to have the chance to regain your trust. 🌟
“Hyperwolf is absolutely amazing! They always provide exactly what I order in a timely and friendly manner. Plus it’s extremely convenient!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
“They always have my fav in stock. It is very difficult to get hash, they always have some on hand. The delivery drivers are always proffesional and a couple of drivers are regulars so that makes it easy.”
“Hyperwolf continues to be my favorite delivery service these days. The drivers are always communicative and prompt, etas are almost always accurate. Any issues I have ever had regarding an order have been quickly and easily remedied by their customer service. I'd highly recommend Hyperwolf and will continue utilizing their great service!”
“Every time I order flower or a pen, it is definitely good quality. Definitely like that the credit card system is back up and running, but I would like it if I was able to leave my driver a tip when I use a credit card but all in all I would refer hyper Wolf to my friends and family.”
