Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 729 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 729 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked first time and good sound.”

Helpful Report

Posted 4 years ago

“Wasn’t impressed the delivery took forever to come. The product didn’t work well and then the returning of the product was a nightmare in itself.”

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Posted 4 years ago

“Great product, quick and easy to order.”

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Posted 4 years ago

“Where to start! Usually, I wouldn't leave a comment even if I haven't received a standard service as things do go wrong on occasions which is fair enough. However, on this occasion dealing with i7pro, was the worst experience I ever had! My issues with the company has been since day one. On the 24th of February, I emailed the seller and requested further information, on the product and never received any response! This should have been the point where I should've have decided to withdraw my interest and never proceed with the purchase. However, I made the mistake and did purchase the earpods as I wanted them for my wife. After the purchase, I emailed i7pro at least, on 3 separate occasions enquiring about the ear pods and took 8 days, for the company to reply back. Jacob who wrote back, sent me a copy of my order which I already had and advised it will be delivered soon but with no estimated date. Eventually, on the 6th of March, I received the earpods but guess what! The box was scratched, damaged, no instructions were included, no charging cables and nor the adjustable earpiece were included either. on the 7th of March, I emailed back enquiring about the condition of the earpods , and I received an email, from Jacob, on the 8th of March, apologising and advising that, I might have been sent a returned (used) ones and a refund will be issued straight away! I emailed back on the same date and requested further information on when the refund will likely to be and if I need to do anything from my end and so far, I am still awaiting for an answer! Personal opinion, don't waste your time or breath. it's not worth the hassle. The same earpods can be purchased from wowcher "BRAND NEW" for £38.95!”

Helpful Report

Posted 4 years ago

“I have not had the item from you, I have sent a number of emails to no reply. Within days of me ordering the item it came down by $100 and as I’ve not had the item I can’t return it within the timeframe. This is by far the worst company in the world. A month later and I still don’t have the item and now requested via PayPal for a full refund. Do not use these at all.”

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Posted 4 years ago

“would definitely recommend, work almost identically to the apple ones, really pleased and amazing value for money”

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Posted 4 years ago

“The Quality sound and Music Fantastic However When I answer a Call It makes noises i have tried to get in contact with the team for a replacement however they have not replied But Nice Headset”

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Posted 4 years ago

“Constantly loosing connectivity, I asked about sending them back and was told I wasn't putting them in my ear correctly??? Don't waist your money”

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Posted 4 years ago

“Quick delivery. Ear buds feel very comfortable. Very good sound quality. Great value item. I have no problems at the present time. Would recommend.”

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Posted 4 years ago

“Unfortunately I do not know how good the airbuds are as they didn’t arrive? They were meant to arrive 3-5 days. Day 6 still nothing, I cancelled my order as was traveling & they did get back to me straight away to confirm a refund. Which I guess is a positive. Shame as I really wanted to take the airbuds traveling with me.”

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Posted 4 years ago

“Item turned up within the time quoted and was as described great product”

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Posted 4 years ago

“Worked very well Connect straight away to my iPhone Good sound quality”

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Posted 4 years ago

“The product is fake.”

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Posted 4 years ago

“The item I have purchased which is not working properly, I can get this product less than your price I have made wrong diction Thanks”

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Posted 4 years ago

“Revived my order but when I opens it there was no charging lead so sent a email saying that there wasn’t any charge lead and re iced an e mail telling me that one would be sent ASAP and am still waiting two months”

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Posted 4 years ago

“Really not impressed with these atall!! They do not even last 1 hour at the gym though its says it should last several. When they charge one charges up more than the other so you end up with one ear piece working that doesn't even last! The charging wire has completely come apart and i can no longer use these. I thought they were a good price but expected them to actually work properly. I haven't had them long atall either! Really would NOT recomend these!!!”