“I ordered a couple of small safety items and although there was a mix up on shiping which resulted in a delay in receving the items, the team at Icarus communicated well and resolved the situation well, making a lot of effort for what was a very small order. I appreciated that they stuck with it and turned it around. Great service.”
“Friendly, helpful support via WhatsApp. Some screws of a delivered foil were missing. After contacting the shop the screws were nailed to me within two days.
Outstanding support! Thanks!”
“I had a wonderful experience with this firm. After purchasing a used kite it arrived in only a few days, well packaged and in top shape, as described on the website. It only had a minor issue with the main valve, which was promptly replaced by the shop with a cost refund in only one day! Super fast and effective customer service! I would buy again over and over. Very honest and customer oriented. 5 stars for me”
