“
The person who assisted me from the very first greeting was incredibly empathetic, kind, polite, and sincere. It has been one of the best customer service experiences I have ever had in my life.
Her name, as she introduced herself, is Macarena, and I would like to congratulate the company for having such a professional member of staff in customer service.
An absolute pleasure!!
”
- B Duarte
“
I was unable to add my other dog's Chip number online as it was originally registered abroad. Telephoned them and dealt with swiftly, followed up with an email confirming.
Excellent customer service 👌
”
- Anonymous
