“I LOVE my Pet Portrait from iLovePaws! It looked identical to the artwork preview and we are SO happy with the artist and iLovePaws!
Thank you so much! Highly Recommend!”
“Ordered a dachshund blouse. Sent shoddy, poorly made, cheap material. Offered a $4 refund. Warns that the shipping costs would make it costly for me to return. China product. Answered emails, but offered no resolution but a $4 refund. Don’t waste your money!”
“After placing my order I received zero correspondence. Can’t see my order status and no responses to any of my emails asking about my order. I filed a dispute with my credit card company”
“Agonizing horrific experience. They do not respond to emails and do not send the proof of your art as promised. They simply charge you and collect your money and you never hear from them again. This is an outright scam. So sad because some of the portraits look so cute. Perhaps some people have had better luck, but the overwhelming majority of people who’ve ordered have not been able to receive their art or have any access to customer service. Shameful conduct.”
“I love their products and I just ordered my 13th-17th portraits. I’ve emailed, Facebook messaged, and Instagram messages multiple times for help with my order for a simple shipping address change with no response. I moved since I placed the order and am desperate to get my portraits but can’t get any help.”
“My friends ordered me a painting portrait before and I loved it as a gift. I tried to get another one for myself and it's been radio silence... NO REPLY TO ANY EMAILS. I want a refund, but I can't get in touch with anyone. It's been 3 weeks.
I'm not sure how there's good reviews about this company - did they pay extra? I don't get why I haven't received ANY reply or preview from my order. I am not happy and I want my money back.”
“DO NOT BUY FROM THIS SITE. The company says you will get your artwork preview in 3-4 business days. I completed my order 9 days ago and still have not been provided with a preview of the artwork and this is a gift for Christmas.”
“Scam. Do not use this service. I placed my order and didn't hear anything for weeks. Tried to get in touch with someone and only received an automated email back. Don't waste your money.”
“The reviews are correct, I got nothing from this company and they don’t reply to me. I am not able to upload a picture and they refuse to give me my money back. Don’t do business with them!”
“3 Weeks since my order and I have heard nothing back from this company about my order. I'm pretty sure they steal people's money. DO NOT ORDER FROM THIS SITE. There is zero way of communicating with an actual person.”
“Hello! Thanks for the wonderful canvas prints of my friend’s Goldendoodle
I got 6. She and her 5 adult kids were thrilled. I did same image with 5 different backgrounds. They all looked amazing!”
“I AM SO IMPRESSED WITH THE FINAL PRODUCT. The final product looks JUST LIKE the picture I sent in. I am so happy and totally recommend I Love Paws!!!”
“My friends dog recently passed away. I was trying to think to myself what is the best way and most sentimental type of gift I could get her. I was referred to I love paws from a friend of mine who got their dogs pictures on canvas. She said it was amazing so I decided to go with a canvas medium sized and when I gave it to my friend for her birthday the tears were flooding and she couldn’t believe how uncanny it was to her dog. So overall I would use this company again and definitely recommend them.”
“I ordered a Christmas Gift in November. Never received the artwork. Emailed the company numerous times with “excuses” and blaming me for not “approving the artwork”. Never got it. Now we are in February and asked for a refund for the 3rd time. Stated they would give refund minus the “artwork fee.” Buyer Beware!”
