“I have been waiting for my shoes for more than 7 weeks. they indicate that the shoes were sent incorrectly and are now being sent back. I don't believe any of this, I was seriously scammed by them! Definitely don't order here. you don't come into contact with them well.”
“I am very disappointed with my recent experience with impericon. I placed an order for shirts, expecting them to arrive by the promised date. Unfortunately, the delivery was significantly delayed, and I did not receive my shirts on time.
This delay has caused me considerable inconvenience, as I needed the shirts for a specific event. I reached out to customer service, but their response was unhelpful and did not resolve the issue in a timely manner.
Overall, I am very dissatisfied with the service I received and cannot recommend impericon based on my experience.”
“Paid extra for 24 hours delivery... the second week, but still nothing. Fake tracking number was added and now I got second tracking and it turns out still has not shipped.”
“I used to like the guys, spent 200+ over the years on merch. But the service went downhill big-time.
Long story short:
Ordered something but realized that I ordered the wrong size. Not 1 min after the order I tried to get in touch with them to correct it.
-No response after 48 hours.
-Tried to call them, no answer neither the phone number for Uk or Germany (ps. the German number only can be called from Germany, I asked a friend to call them)
-My gf even hit them up on Instagram, the guy response was "just order the correct size and return the wrong one"
(at my own expense of course)
-6 days and 4-5 emails and unsuccessful telephone calls later and several failed attempt to get in touch with them i just gave up.
My improper order is on the way and I cannot send fricking smoke signals to Germany to cancel my frickin order.
Last time I used them.
Go EMP or BigCartel or anything else, these are just clowns.
Kind regards,
Thanks for nothing!”