Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,530 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we needed something to help with condensation with our existing windows in the winter. we liked the fact that were was no hardware involved and they fairly easily can be inserted.”

Helpful Report

Posted 7 years ago

“fast, prompt service and production/delivery. Product works as advertised by reducing road noise by half and sealing out air intrusion from the window case”

Helpful Report

Posted 7 years ago

“Cuts down the draft and street noise in our master bedroom! We face the street, so this helped us reduce the noise quite a bit and get better sleep at night. In the mornings, I can tell that our bedroom is warmer and cozier than the living room, so we turn down the heat. One time we took the Indow insert out to get to the window and noticed all the cold air trapped between the insert and the window. We're so thankful for the extra layer of insulation. Hope it keeps our place cool over the summer, too. It was pretty easy to measure the window size and put the order in by myself. And our sales rep Ryan has been so helpful. Our window is really really big (the size of a king-sized mattress) and we had some trouble with fitting it into the elevator (we had to unpack downstairs and carry just the Indow insert up) it was definitely harder to put it into the window than on smaller windows I've seen on YouTube videos, but I could call Ryan for help and he offered some great tips. Then we got a good night's sleep. So worth the trouble. Although if I could do it again, I might get 2-3 smaller pieces for a huge window like this.”

Helpful Report

Posted 7 years ago

“Cuts down draft and sound in our master bedroom! We can finally sleep comfortably. When I walk into the living room, I can tell that our bedroom is much warmer and cozier. Hope it cools the room over the summer, too. And helped us quite a bit with the noise from the street our huge window faces. But our window was so big (about the size of a king-sized mattress) and the window pane was so deep that we had trouble inserting it into place just right. Thought that a deeper window pane would be easier, but actually it trapped a lot of air that had to be let out in order to securely place the insert there. It was about 55 lbs and required at least two people, but really three to place it very well.”

Helpful Report

Posted 7 years ago

“There is no longer a frost buildup or water running down the windows.”

Helpful Report

Posted 7 years ago

“The windows were easy to install, they looked great you can't even tell there is a window insert inside the house window. Immediately I noticed a difference.”

Helpful Report

Posted 7 years ago

“Great customer service and a high quality product.”

Helpful Report

Posted 7 years ago

“No wind and lower heat loss”

Helpful Report

Posted 7 years ago

“They block out significant noise from outside”

Helpful Report

Posted 7 years ago

“Our mid century house has all single pane windows, so we needed a way to keep the heat in and cold out without replacing them as they are built in. Indow inserts were a great solution for us. So far, we've had them put in our bedroom, bathroom and closet. They inserts raised the temperature in our bedroom by almost 10 degrees. We are planning to do the remainder of the house now that we know how well they work.”

Helpful Report

Posted 7 years ago

“We had been struggling with extreme condensation on a window in our garage - we literally had to "wipe-down" this window two or three times a day during the Winter. Once we installed the Indow, we were amazed to see that condensation was no longer a problem.”

Helpful Report

Posted 7 years ago

“We purchased Indow inserts for our homes aging aluminum single-pane windows. The old windows were very drafty and wouldn't even close properly. The inserts were installed in less than an hour and once they were in place we immediately noticed a difference in the temperature and how quiet the rooms were. It's the sort of product you think would have been invented before and so much better than storm windows because they install inside of the window, instead of outside. They're also easily removed and reinserted since there is no mounting brackets and held in place by a compressed silicon tube. Amazing!”

Helpful Report

Posted 7 years ago

“Indows turned our very cold guest room into a cozy hangout. Our kids' room is no longer drafty either. We don't have to use the heater in their room anymore. We put in frosted Indows into the home office and now we can keep the shades open and let in natural light, without worrying about the neighbors seeing right into the house.”

Helpful Report

Posted 7 years ago

“My home was built in 2014, tight construction, top of the line windows, with an HRV (heat-recovery ventilation unit to control humidity). I was having problems with window condensation on the lower inch or two of the glass on cold mornings when temps were 20 degrees or below outside. I ordered Indow inserts for 13 of the worst windows, and now there is ZERO condensation no matter how cold it gets outside....perfect. I will be ordering some more next fall for the other windows. They were easy to install and fit great.”

Helpful Report

Posted 7 years ago

“Installed quite easily once they arrived.”

Helpful Report

Posted 7 years ago

“Order came on time and rep was informative”

Helpful Report

Posted 7 years ago

“Had 3 windows and no steps for inserts. The added mullions do not fit, seems the gasket is too big to fit in the mullion channel, so we just butted the 3 insets together side by side, however, the air that leaks in pushes them and while they dont push out, they curve inward. Customer service was aware of the window opening issues, I feel they just wanted to continue with sale of &900.00 & since I trusted a company that had no field reps, this is what I end up with! I will be looking for something else $ these will end up elsewhere!”

Helpful Report

Posted 7 years ago

Hi Vicki. Thank you for your feedback, I am sorry to see you are having an unsatisfactory experience. We tried to reach you to resolve the issue in January but did not hear back. We will ensure to try to reach you again today to problem solve the issue and reach a resolution. We appreciate your continued patience and for being our customer.

Posted 7 years ago

“We have nothing but good to say about Indow inserts. Both the product and the customer service are outstanding. We had some marginal mounting situations with our old windows and the representatives worked very hard and patiently to make sure the inserts would work for us. When we installed them, they were wonderful. The fit was perfect for each window and the positive effect on our windows air leakage has been wonderful. We are BIG fans.”

Helpful Report

Posted 7 years ago

Thank you for the feedback Michele! We are so happy to hear that the inserts have made a positive impact in your home. We appreciate you being our customer and for sharing your story.

Posted 7 years ago

“you really went the extra mile to help us with our difficult windows to make sure they would work and they do!! I would be happy to show them to others in our area who may want to see some installed before purchasing. we are very pleased with them”

Helpful Report

Posted 7 years ago

“Living in Canada - and living in a quirky 100-year-old house - I was very worried about how this whole transaction would work. But the staff at indow are incredibly responsive, knowledgeable and helpful. Every aspect of this experience was top of the line - from my first communication, to figuring out the price and how that would work with international shipping and duties, to the delivery and installation. It is a great product backed up by superb service. This company has set an incredibly high bar for online service. Bravo!”

Helpful Report

Posted 7 years ago

Indow is rated 4.5 based on 1,530 reviews