Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,536 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,536 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orin and Daniel were very helpful and patient. I had a custom window to measure and did not feel comfortable measuring but, Daniel walked me through it and the finished product turned out beautifully. It fits the window like a glove. My historic window is now energy efficient and I’m excited to do more of them.Thank you so much!”

Helpful Report

(Self-Measure) - Posted 5 years ago

We're excited to hear that you're enjoying better comfort and quiet with your historic window. Our measurement support team does a great job of working with customers to ensure their inserts are a snug fit, even when there's tricky custom shapes involved. Thank you for choosing Indow!

Posted 5 years ago

“I have a 100 year old home with abundant character ...and original windows. Before discovering Indows, we used plastic and drapes to help insulate. We purchased 4 Indows as a “test” to see if they worked and, equally importantly, didn’t change the appearance of our windows. We have had them for about three weeks now and are very pleased with the quality and appearance. Indows is a great product and expect to order additional inserts for our other windows. In addition, the sales representative I worked with was knowledgeable and helpful. Overall, this has been a great experience!”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi Donna, we're excited to hear you're enjoying your inserts! We always love hearing from customers who choose Indow inserts with their original historic windows instead of opting for expensive replacements. Thank you for choosing Indow to provide comfort and quiet to your home.

Posted 5 years ago

“We are VERY happy with our Indow window insert! We moved to an older home in May 2019 and the master bedroom was unfortunately on the front of the house. The former house never had traffic noise but this house was terrible...I was heartbroken and extremely distressed by the traffic sounds from the street. I started researching noise reduction and that is when I found Indows. Yes, it was expensive (in my opinion) but well worth the money. It has cut the noise down so much that most traffic is barely noticed. I will forever be grateful for our Indow Window Insert. I would give it 10+ stars.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi, Kathy. Thank you for sharing with us your thoughts on your Indow inserts. Moving to a new home can be a stressful process, especially if you are dealing with unwanted noise. Thank you for allowing us the opportunity to bring quiet and comfort to your new home with Indow inserts! We are so happy you are getting a lot out of yours!

Posted 5 years ago

“Insert fits perfectly. Highly effective in reducing outside noise. Terrific people to work with. Recommend Indow without reservation. J Tarlow”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi, Jeff. Thank you for taking time to share your feedback with us! We are glad to hear you had a great experience with our team, and are continuing to experience quiet and comfort thanks to your Indow inserts!

Posted 5 years ago

“It has only been a few weeks, and the first really cold weather just happened last evening. That said, we are very happy so far with our experience. Installation was relatively easy. We made the move for "insulation", more so than sound reduction. Regardless, I can tell both functions are working satisfactorily.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi, Don. Thanks for sharing a bit about your experience with your Indow inserts so far. We are happy to hear that you are getting great use out of them during the winter months - both sound and draft reduction!

Posted 5 years ago

“I have a 2 yr old house that has double pane widows, my house has a great of the city skyline the downside is I hear cars and trucks 24/7 from a freeway that is two blocks from my house. I started looking at indow's about a year ago and I was pretty skeptical about how much noise reduction it would really cut. I decided to just buy three indows for my master bedroom and take a gamble. Indows far exceed my exceptions. They arrived on time and were packed really well. They were easy to install and the noise reduction, i say is close to 90%. I know longer hear the trucks or cars. They are worth the price.”

Helpful Report

Posted 5 years ago

Hi, Jess. Thank you for this feedback! We're very excited to hear that you're getting great use out of your Indow inserts. We love making a favorite room in a home once again quiet, comfortable, and habitable.

Posted 5 years ago

“Indows are great. I wasn’t happy w shipping and have shared it w Ryan. We had to drive 1/2 mile to get crate off the truck, use our trailer, get the 215 pound crate off the trailer & into the garage by ourselves. I expected delivery to the house. I have asked for 11 more rings to add to our inserts as they are hard to adjust w only one ring. I pulled one ring out of the casing trying to adjust. Would you send my 11 more rings and I’ll add them to our inserts.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi, Coleen. Thank you for taking time out of your day to share this feedback with us! We are very happy to hear that you are enjoying the quiet and comfort provided by your Indow inserts. Thank you also for bringing this shipping issue to our attention. We want to make sure every step of the order and delivery process is as smooth as possible for our customers. We will get those D-rings out in the mail to you today. Your Fit Specialist will be reaching out to you to discuss proper installation of these rings in order to avoid damage.

Posted 5 years ago

“My wife and I purchased Indows for our 125 year house that faces a busy street. We were primarily interested in reducing the amount of noise in our living and sleeping rooms. We installed Indows on some windows that were original single pane and others that newer double pane replacements just to block as much as noise as possible. Indows are not just for single pane or historic windows, they can add another layer of sound and temperature insulation on newer windows. The drastic difference in street and vehicle noise was very impressive, even the Indows' rep seemed surprised. The investment was truly well worth the price to make our home an enjoyable and comfortable place to live. We purchased our Indows 5-6 years ago which look and function the same as the first day they were installed with no degradation of the surrounding seal or window area.”

Helpful Report

Posted 5 years ago

Hi Tim, thank you for the review! You hit the nail on the head - Our inserts are a great, affordable alternative to replacing historic windows, but they are also a great solution for newer windows as well. We are so happy to hear how well our inserts have reduced your outside noise. Thank you so much for choosing Indow to provide comfort and quiet to your home.

Posted 5 years ago

“Was paranoid when measuring 100 year old large garage windows but soon had it all in order thanks to the sales team who kept reassuring me it was OK.(They reviewed the measurements for me). Then the windows arrived and they were beautiful, and yes they fit. The installation was fast and easy. I love those indows”

Helpful Report

Posted 5 years ago

Hi, Barbara. We believe Indow inserts are the best solution to address draft and noise issues while preserving historic windows, so thank you for sharing your feedback! Thank you for choosing Indow to help bring quiet and comfort back into your home.

Posted 5 years ago

“They work perfectly for our drafty window”

Helpful Report

(Dealer) - Posted 5 years ago

Hi Tom, we are so happy to hear that you're enjoying our inserts! Thank you for choosing Indow to provide comfort and quiet to your home.

Posted 5 years ago

“Wow. Our bedrooms are noticeably warmer and quieter. Chilly drafts are a thing of the past - we actually had to take a blanket OFF the bed!”

Helpful Report

(Dealer) - Posted 5 years ago

Hi Emily, we are so happy that you are enjoying our inserts! Many customers choose our acoustic grade inserts for their sound reduction, but they also provide extra insulation from those pesky drafts. Thank you for choosing Indow to provide comfort and quiet to your home!

Posted 5 years ago

“I suffered for years from the industrial noise outside our bedroom window. I was skeptical that the insert would really work, and concerned about the price, but as soon as we put the indow insert in I noticed a HUGE difference in the sound getting through. It is SO worth it! I can finally enjoy being in my bedroom! The measuring process was clear, and the delivery was timely, considering it had to be custom made. And, the customer service is excellent!”

Helpful Report

Posted 5 years ago

Hi Jessalynn, thank you for choosing Indow to provide comfort and quiet to your home! We are so happy to hear that you are enjoying your inserts and that we are able to reduce that irritating outside noise.

Posted 5 years ago

“The only problem was with UPS. The window insert I ordered is great—they really block sound. Thank you.”

Helpful Report

(Self-Measure) - Posted 5 years ago

We are so happy to hear that you are enjoying our inserts. Our acoustic grade inserts provide excellent noise reduction, and we are happy to hear that they are working well for you. Thank you for choosing Indow to provide comfort and quiet to your home!

Posted 5 years ago

“Super easy to install and high quality.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“I love my indow windows! Even the standard version cut both noise and air infiltration in half. Installation was easy.”

Helpful Report

(Dealer) - Posted 5 years ago

“Very easy to measure and install. Very good seal noticed a big difference the room we installed them in is more comfortable and quiet.”

Helpful Report

Posted 5 years ago

“We had a lot of drafts in four of our downstairs rooms. Since we inserted Indow window inserts in all of the windows in those rooms, we notice that the heat comes on less and the heat through the rooms is more even. I think they have made a big impact. We're eager to see the effect on our piano and how it holds a tuning.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“I like the insert a lot, and it appears to satisfy my needs. It fits really, really snug. So snug I have trouble removing it because I have to place in inside the window case very close to the window rather to the are on interior edge of window as seen in your video. I need to do this because blinds are install on outer edge ( interior side edge)of window. I am trying to decide what to do. I can't use blinds if inserts are installed.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“I ordered seven Indow window inserts for my 80 year old forest cabin's original windows. The measuring kit was easy to figure out, and I appreciated the measuring videos. Measuring took some patience since my windows were not square and some had trim pieces that were cupped, warped, cracked or who knows. I re-measured 3 times but the measurements were not really that far off and I placed my order. I still had to re-measure three windows and my efforts paid off. I was very happy to see that all seven inserts fit their windows very nicely, and right away I noticed fewer drafts and the cabin is now much quieter. I went with the black color, since my windows are all stained wood and I love that I hardly notice them in place. All the vintage charm shines through! My only suggestion would be for there to be two loop rings instead of one, especially on the larger windows, to more easily position the inserts.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Reality matches my expectations from information from the Company and customers. The solution succeeded in taking the bite or chill I experienced in two corner nook areas each with 4 tall windows. I no longer feel the penetrating cold. The look is very clean and the critically needed fit precise. Pricey, but the quality of the product, process and people meets this bar. Very pleased and would do again.”

Helpful Report

(Dealer) - Posted 5 years ago

Indow is rated 4.5 based on 1,536 reviews