instantprint. Reviews

2.0 Rating 40 Reviews
25 %
of reviewers recommend instantprint.
2.0
Based on 40 reviews
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instantprint. 1 star review on 10th May 2023
Chris
instantprint. 1 star review on 10th February 2022
Michael Snell
instantprint. 1 star review on 3rd August 2021
Alex
instantprint. 1 star review on 3rd August 2021
Alex
instantprint. 1 star review on 3rd August 2021
Alex
instantprint. 1 star review on 2nd July 2021
Richard
instantprint. 1 star review on 2nd July 2021
Richard
Anonymous
Anonymous  // 01/01/2019
To preface this: I am a marketer who deals with professional printers on a weekly basis, but for something for a personal side project I decided to try out a different supplier and thought i'd give Instantprint a go.... huuuuuge mistake. The uploading and proofing process was so complicated and un-user friendly, the results were inconsistent and and the customer service was appauling. I ended up cancelling half our order, but had to pay for one set of flyers that they had already printed (they were the only ones they hadn't sent us a proof of :/). The woman we spoke to on the phone was incredibly unhelpful and rude, and just kept repeating the same thing. To top it off I come on here and read reviews that the quality of the products is awful, so now I'm dreading receiving the ones that we did end up having to pay for... really wish I'd stuck with a supplier i know.
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Posted 5 years ago
The most excruciating and frustrating experience getting artwork approved. Even when sending screenshot inaccurate proofs sent that clearly do not resemble the art work ensuing in a backwards and forwards scenario whereby when one error is corrected another one emerges. Should have heeded my first unpleasant experience. Never ever again. Will not use instant print again.
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Posted 5 years ago
First experience was very good. However, the second one was terrible. Confusing while approving the layouts, delivery date promised not honoured, menus printed in the wrong size and very poor quality. And to top up a terrible customer service if you can call it that. Extremely disappoint with level of service. Used to be good but now it's very bad. Do not surprise by the tons of daily discount vouchers sebt by email and website promos... Just lost £50 and being a small and independent business it really represents a lot. Hope you don't have the same bad experience. Rather don't try
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Posted 5 years ago
Hi Anna, Thank you for your review. I am sorry to hear there were issues with this. I'd really like to have a chat about this with you. If you could call me on 0191 27 27 327. Many thanks Harry
Posted 5 years ago
Poor quality - shadows around the logo and writing. Things happen, but the response was poor - avoiding my questions and wasting my time. Will not be using in future
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Posted 5 years ago
A4 flyers arrived but colours completely off - too dark / green colour not printed properly. Instantprint wont accept it's their fault! Terrible support. Wont be using again if they cant rectify this basic issue.
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Posted 5 years ago
Absolutely appalling product quality and customer service. The labels I ordered don’t work properly and fall off within a short time of sticking them on. Tried to get a refund but they insist on inspecting them, yet won’t sort out the return and have been dragging their heels for weeks. Useless agent on web chat. Useless response team by email. Asked for a pre-paid envelope to send back their poor quality products and they sent me a plain envelope. Went back to them again and requested a prepaid envelope AGAIN. Nothing has come through. Having to constantly keep chasing this and see no end in sight. Complete waste of time and money. NEVER use this company.
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Posted 5 years ago
Terrible service. Catalog of issues again. Would not recommend and would advice to use solopress.com.
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Posted 5 years ago
WASTE OF TIME AND MONEY... Company sent me 2000 copy's of my logo leaving out half my design that I designed on there website. They had a problem with my logo artwork that I approved for them to fix. Also I set up a vertical leaflet to which they send me horizontal. Waste of time AND MONEY
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Posted 6 years ago
instantprint. is rated 2.0 based on 40 reviews