instantprint. Reviews

2.0 Rating 40 Reviews
25 %
of reviewers recommend instantprint.
2.0
Based on 40 reviews
Shipping & Delivery
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instantprint. 1 star review on 10th May 2023
Chris
instantprint. 1 star review on 10th February 2022
Michael Snell
instantprint. 1 star review on 3rd August 2021
Alex
instantprint. 1 star review on 3rd August 2021
Alex
instantprint. 1 star review on 3rd August 2021
Alex
instantprint. 1 star review on 2nd July 2021
Richard
instantprint. 1 star review on 2nd July 2021
Richard
Anonymous
Anonymous  // 01/01/2019
I'm definitely out of instantprint I don't understand what the problem exactly was, honestly. I sent to print a set of cards I designed (from a high resolution TIF) and the prints I got, you couldn't read the small text. I contacted to the customer service, which I must say was really helpful and kind, specially Jo. They kindly reprint the whole work after I sent again the file, this time the original photoshop file.(600pix per inch) And again, the small text looks cracked. I ended up printing all the cards myself at home, and guess what? The image looks perfect and the small text absolutely clear. So I made my client wait for nothing, I won't make the same mistake twice.
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Posted 4 years ago
I use instant print probably once/twice a month for the past few years so familar with their services. Typically they are great and reliable, and get orders out with delivery 2-3 days later. On the odd occasion they are late (the past four orders) they have been late on delivery by a day, not the end of the world, and they give you £15 credit for being late. However on my most recent experience, they have been awful. I have provided documents and instructions for print, and they have sent me the proofs before print. Each time they have messed up the proof so that it is wrong - I'm now on my fifth attempt and well over a week since the order was made, and it's becoming extremely frustrating. I have clients who are not receiving the service required because Instantprint cannot get a simple proof correct. What makes it even more frustrating is that when I point out what is incorrect on the proof, and give clear instruction of how to rectify, they send me the exact same proof in their next attempt (the exact same one four times in a row) - like they didn't even acknowledge or read the criticism provided. I am happy to remove this review if they are able to get the proof correct on next attempt, and acknowledge their faults.
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Posted 5 years ago
instantprint. is rated 2.0 based on 40 reviews