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Insure Your Motor Reviews

4.3 Rating 2,259 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

4.3

Based on 2,259 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quote on Compare the market was not the final quote. I think they give a low quote to get you to accept it. Only co. to charge admin for a plate change after 10 days of ownership. Good point. You speak to someone who can understand you, as you can, them.”

Posted 8 years ago

“i didnt find realy kindly treat”

Posted 8 years ago

“I'm happy to be with insure your motor”

Posted 8 years ago

“Hi I am not happy with this because I am a new driver very hard to pay this much on car. And one more think to say when I put insurance on my address its too high but when check for my working place its very cheap. Why this much different. It's not my fault to stay in this address”

Posted 8 years ago

Hello Thirumagan and thanks for your feedback. All UK motor insurers calculate their premiums based on where you live and not where you work. We are a broker and we do not set the premiums on behalf of the insurance companies. we have a panel of insurance companies and will always look to provide you with the best price from that panel, based on your personal risk information.

Posted 8 years ago

“The procedure for the processing of the insurance is too long couple with calls transfer to various agents. Online price is eventually not realistic as there are additional costs added to the premium making the premium to become so high. Late payment charges of £30 is rather too high compare to other insurance companies, it should be reviewed accordingly.”

Posted 8 years ago

“I hope that the next year is coming to be cheaper Thanks :)”

Posted 8 years ago

“Altogether Im going to pay more than 4000 pounds fot a single year and I expect not better the best service but I haven't received any documents after 10 days of initial payment just a temporary cover note.ofcourse Im not happy with you”

Posted 8 years ago

Hello Asqar and thanks for your review. I have asked our Customer Service Team to chase up your documents and we will get your documents to you as quickly as possible. Jonathan from IYM.

Posted 8 years ago

“Hi I would like to ask You about my refund, because I was cancel my insurane on 5.02.2016? When my money will be paid? Many thanks. Pawel Wieczorek”

Posted 8 years ago

Hi Pawel and thanks for your review. Refund times can vary depending on whether we have paid your premium to the insurer yet or not but I will ask someone from our Customer Service Team to contact you and let you know how things are going with your refund. Jonathan from IYM.

Posted 8 years ago

“A little high on the price and not enough time to get the documents to you. But the chap on the phone call was absolutely brilliant and would speak to him again.”

Posted 8 years ago

“Making customers wait 20mins plus on 0844 numbers is a con”

Posted 8 years ago

“I like this company is so good”

Posted 8 years ago

“The staff worker was helpful.”

Posted 8 years ago

“Reasonable price, however 40 days for a refund is ridiculous.”

Posted 8 years ago

Hello Ugur, it's Jonathan from IYM. If we have paid your premium over to the Underwriters of your policy then we are reliant on the Underwriter returning the refund to us before we can pass it on to you. Refunds can take up to 40 days to be finalised but are generally completed much more quickly. Thanks for your feedback. Jonathan

Posted 8 years ago

“There is a lack of communication by email. I sent all correspondence by email and there was no reply to either my emails which is very disappointing. Now today I received a letter stating missing documents to which I am appalled.”

Posted 8 years ago

“Apart from a good telephone manner, someone isn't organising the documents I keep sending them, by post and email. Third time I had some send them key documents, and I keep receiving cancellation letters. It's not that hard.”

Posted 8 years ago

“short of using your services to evaluate your work”

Posted 8 years ago

“Not really what I expected to get”

Posted 8 years ago

“I never received an E-mail which I can send back my documents.”

Posted 8 years ago

Hello Yanan and thanks for your review. We will check on the status of your policy and get back in touch to let you know what's outstanding.

Posted 8 years ago

“to get confirmation if my policy is start active after sending them all the required documents, so have to call every time to get confirmation. Very slow. Also they gave us 7 days short time period to send them all required documents they haven't been aware that to get the NCD from previous insurance provider take 15 maximum days. Not very happy”

Posted 8 years ago

“i just started with your company. only what i can say, is your phone operator forget send me email with all informations. and i had to call you again and ask it for it. lady on phone was very good and solve my problem in two minutes. that's it, hopefuly whole experience will be great for both our sides :) have a beautiful day. Michal Wilfling”

Posted 8 years ago

Hi Michal, our agents are always happy to help Thank you for taking out a policy with us.

Posted 8 years ago

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Insure Your Motor is rated 4.3 based on 2,259 reviews