Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Write Your review

Tell us how Intasure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and clear regarding the renewal of our insurance - thank you.”

Helpful Report

Posted 10 years ago

“Very quick and efficient. Service friendly comated to service received from other insurers.”

Helpful Report

Posted 10 years ago

“generally a fuss free renewal service and concistent value. However the back up paperwork seems excessive.”

Helpful Report

Posted 10 years ago

“Prompt action. After sale service should be good and prompt as well.”

Helpful Report

Posted 10 years ago

“As I am not very IT savvy and had difficulty accessing my renewal documents on line I called the customer care line who were most helpful and sorted out all my problems, explaining things in a very easy to understand way. I understand that e mail contact can be quick and efficient but it is reassuring that I can speak directly to one of your staff if I prefer. Please thank the young lady who dealt with my enquiry for her courtesy and assistance. Kind Regards - Lyn Lewtas”

Helpful Report

Posted 10 years ago

“Great quote, great service. However, if someone says they are going to phone to pay and commence the insurance cover, don't keep phoning up to 3 times a day!”

Helpful Report

Posted 10 years ago

“Efficient and clear service. Very helpful member of staff.”

Helpful Report

Posted 10 years ago

“I have five policies with Intersure. Always a good service - I always ask for a discount, shame the company does not offer without me asking considering the amount of business I have with them.”

Helpful Report

Posted 10 years ago

“Very good service and explanation on policy detail.”

Helpful Report

Posted 10 years ago

“Phone calls answered quite quickly compared with other sites.”

Helpful Report

Posted 10 years ago

“My only concern is that when the representative goes through details over the phone it is done at break-neck speed so if any applicant is elderly it's really difficult to take everything onboard. I understand you have targets to meet but please can people speak more slowly.”

Helpful Report

Posted 10 years ago

“I favour Intershaw because they always stick to my request and deal with my requirements efficiently and with speed. They also maintain a reasonable increase in price from year to year, unlike some other insurance companies. I would therefore recommend them to another person as being reasonable and easy to deal with. Thankyou”

Helpful Report

Posted 10 years ago

“It was quick, friendly and polite. My only gripe is that it goes up every year”

Helpful Report

Posted 10 years ago

“Good service, no significant problems.”

Helpful Report

Posted 10 years ago

“Good service, quick to e mail back when a discount had been overlooked”

Helpful Report

Posted 10 years ago

“Good follow up to queries, always call back when asked. Only suggestion would be a facility to renew the policy on line..... Living overseas with a time difference I find it inconvenient to have to arrange a phone call to make payment”

Helpful Report

Posted 10 years ago

“I have used Intasure for my home insurance and found them very helpful. I have amended the policy 3 times due to circumstances e.g moving house and renting out the property and they have always made the change within minutes with no issues or charges. Great service and always on the end of the phone for any changes needed. Thank you, Jessica Waring”

Helpful Report

Posted 10 years ago

“very helpful and effiecent and sorted my queries very promptly”

Helpful Report

Posted 10 years ago

“This year there was a problem with my credit card. I am still uncertain as to whether it was the fault of the credit card company or Intasure. It was finally resolved after a whole morning of phone calls to the credit card company and Intasure. It was the third call to Intasure when it was finally resolved. There should have been no problem as it was the same card as used in two previous years. Fortunately the third person restored my faith, renewed my policy and I shall be staying with Intasure and I hope to be able to give the same score next time as in 2014!!!!!”

Helpful Report

Posted 10 years ago

“Friendly, helpful young lady, with a sense of humour. These qualities are getting thin on the ground these days.Thank you.Jane Buxton.”

Helpful Report

Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews