Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer services always answer promptly and you are never made to feel like 'just another customer', very friendly. Unlike other insurers the quote is pretty much fixed so there is never the feeling you have been ripped off when you are suddenly offered huge discounts off the quoted renewal price. Not necessarily the cheapest but having made a claim in the past it was dealt with quickly and efficiently.”

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Posted 10 years ago

“Very pleasent and efficient Call Centre staff. Thank you”

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Posted 10 years ago

“The quality of your insurance really matters when you have to make a claim. The quality of your insurance company becomes clearer when you enter the ' making a claim process ' . Last year we realised what a good company Intasure are when they dealt with our claim quickly and efficiently. The renewal process was just as easy with good on-line communications.”

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Posted 10 years ago

“very helpful and informative made sure you knew all the facts”

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Posted 10 years ago

“We thougt you were very help full and thank you for your help”

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Posted 10 years ago

“Really helpful and amazingly clear conversations and authority in terms of products and information. Lots of dull necessary questions, but all over in a flash. A pleasure to call Instasure.”

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Posted 10 years ago

“My enquiry and subsequent policy purchase was handled efficiently and politely with the minimum of unnecessary jargon for which I am grateful”

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Posted 10 years ago

“Attentive and honest customer relations with easy understanding of requirements and simplicity of policy procurement”

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Posted 10 years ago

“All good thank you john”

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Posted 10 years ago

“Excellent company dealing with Listed Buildings with very helpful staff”

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Posted 10 years ago

“Very good service and helpfull admin girls”

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Posted 10 years ago

“It was good to receive a detailed reminder by e-mail and then for it to be mutually re-examined by the administrator when I called to pay the premium. The matter was dealt with most courteously to a satisfactory conclusion.”

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Posted 10 years ago

“A fast friendly efficient service makes it a pleasure”

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Posted 10 years ago

“I found the service provided to be very efficient and to the point with a speedy response to any of the queries raised.”

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Posted 10 years ago

“The sales person was very good and answered all the questions well.”

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Posted 10 years ago

“So our caravan insurance lapsed because Intasure used the first of 2 e-mail addresses and we never got the renewal quote because, although they had a new address on changing house, they sent the renewal details to a closed e-mail account. When I rang some days later I managed to swap the e-mail address over the phone. Beware the company only sends info out to the first of any given addresses and doesn't use post. The quote had risen lots from last year but by going through the detail of the proposal I managed to get it down to less than before with little effort. Intasure provided an excellent service and it was quick. It's a pity eveything is electronic because if it was car insurance, I could now have a load of points ! Can't fault the service though. Been good value for many years.”

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Posted 10 years ago

“The lady I spoke to was very knowledgable and offered me very good advise.”

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Posted 10 years ago

“Having been unable to complete my purchase of a policy on my initial visit, we arranged for you to call me back There were a couple of occasions that I couldn't take the call as arranged, however, without pushing too hard, you continued to call and eventually we completed our business I found you all approachable and informative Thank you I hope that I never have to trouble you to make a claim ...”

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Posted 10 years ago

“Fantastic service and very clear .Thank you”

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Posted 10 years ago

“Once I managed to get through by telephone the service was very good. I got cut off twice with an automated voice system saying "Thank You Goodbye"”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews