Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

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“Fast friendly advice given when I renewed my contents insurance - all I needed!”

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Posted 10 years ago

“Fast friendly advice given when I renewed my contents insurance - all I needed!”

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Posted 10 years ago

“Follow up phone call from pleasant member of staff came as a timely reminder. Short and simple steps to set up insurance for next year. Happy with service provided.”

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Posted 10 years ago

“The operator was very pleasant and helpful.”

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Posted 10 years ago

“Your LUCJAN staff member was helpful and patient with me, BUT he could only read out and interpret intersure's rules and regulations. Unfortunately there is not one rule to cover, all eventualities. I am writing this review telling ( intersure ) exactly what happened and what was said, and what was done. Last year, my daughter and family went on holiday to the apartment. When they opened the front door of the apartment, it was in a filthy dirty used condition. It had been occupied by either squatters or an uninvited non paying person or people. My daughter checked the best she could for anything missing, and any really bad damage and she noticed the patio door was not locked and would not slide correctly. She then telephoned me, which at first I thought she was joking. To my horror she was not. My daughter had to contact a cleaner to assist, costing Euros. I then telephoned Intersure, who contacted a loss adjuster, who then came to the apartment. His findings and his diagnosis was to give nothing,claim dismissed. BUT as the patio door was slightly open, there had NOT been a forced entry, so that ticked his box. So he decided the patio doors should have a top and bottom bolt after 20/30 years. This was in case an intruder like Spider Man got himself onto my patio and found the patio doors locked, he would be annoyed, so he would get his hammer out and smash the glass, so he could walk into the apartment. The loss adjuster then may have been in a bad mood decided, as nothing of importance was found to be missing, to increase the excess from £250 to £1000.00,s Maybe the Spider man thief, new a £1000 excess applied, so he limited the contents he stole to £999's knowing I was unable to claim, so he could think no one would be interested to catch him. I was given a total to pay. But when I agreed to pay I was asked for approx £6/7 more, I asked the reason, and was told this was the cost to pay. As an example I suggested next time I go into a shop I ask the price of a tin of beans get quoted £5 I produce a £5 note but shopkeeper wants £5.10 As an average person what I require when I insure anything is peace of mind, and what I have insured is the same at the beginning as at the end, But If it is NOT the same I expect the insurance company to come to my rescue and not have a guessing game of if's and but's.It should give you confidence to insure, not a problem. When I read the intersure's Sales literature and their coverage, as the saying goes ( To good to be true) it generally is. ie; Buildings £1 Million Public Liability £5 million I did not dare NOT TO INSURE, as it is POSSIBLE for the apartment to be blown up, or a volcano to erupt , or struck by lightening or anything else as dramatic. I checked my options, either to insure or play the lottery. It was a difficult decision. Here endith my surman, honest but as I feel as a logical person. Happy reading Brian Balbach”

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Posted 10 years ago

“Always happy with your service”

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Posted 10 years ago

“Simple renewal procedure even though I had to query premium increase. Down loading documents was trouble free.”

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Posted 10 years ago

“I took out the Insurance Policy over the phone and the young lady who helped me was fantastic.”

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Posted 10 years ago

“Clear and efficient process over the phone. Trouble logging in on web when trying to enter Id”

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Posted 10 years ago

“Our main residence is in the Isle of Man and we have just bought a new townhouse in St Andrews which we will occasionally let out to Golfers. The Intasure product is brilliant as are the staff who handled our enquiry.”

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Posted 10 years ago

“Great personal service, superior communications.”

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Posted 10 years ago

“Very pleased with your approach and service. recommended.”

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Posted 10 years ago

“Very happy with the quote & service provided. The cover available was excellent & covered more than i expected eg earthquake cover.”

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Posted 10 years ago

“Easy to do business with. Good use of phone and internet. Very quick response to queries and claims.”

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Posted 10 years ago

“A lovely lady, quick and efficient.”

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Posted 10 years ago

“The procedure for my renewal was handled most efficiently. Thank you for your services. Philip Haworth.”

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Posted 10 years ago

“The consultant was very professional and kept his promise to call me back promptly. There was a transparent breakdown of costs and I understood clearly what I was paying for.”

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Posted 10 years ago

“Helpful, knowledgable staff. Easy Transaction. Hope that in the event of a claim the service will be as good.”

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Posted 10 years ago

“I use Intasure because they are competitive. However, until such time I have to make a claim I will then be able to better comment on the service. There is always the risk that insurance companies can get difficult when dealing with claims.”

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Posted 10 years ago

“Efficient, friendly and helpful service, couldn't have asked for more”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews