Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

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“Good, precise terms explained. I was confidant I had the right policy.”

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Posted 10 years ago

“The person dealing with my phone inquiry about covering an apartment in Spain was very helpful and pleasant.”

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Posted 10 years ago

“I wasn't kept waiting on the phone, and the process was pleasant and brief”

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Posted 10 years ago

“Bit of a problem waiting for underwriters, which delayed calls back to me. Took about 5 days to Incept the policy! Otherwise telephone personnel were efficient and helpful - apart from a tick in the wrong box which alerted the underwriters to building works being carried out at the property - thus delaying inception. Martin Hopp”

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Posted 10 years ago

“Found them very efficient but would prefer not to receive regular follow up. Could do wit reminder about five days in advance of the due date. Did not receive call back asked for on morning of the renewal date.”

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Posted 10 years ago

“Whilst I was dealt with the utmost efficiency and politeness, it is a shame I had to make the phone call to ask for the best price and (thankfully) was offered a loyalty discount. As I have two policies with you and have held them for some time, I would like to see them offered without my having to ring up for them. Thank you.”

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Posted 10 years ago

“Very helpful, quick and efficient . The only downside is premium credit amend the fact you have to sign agreement on line, not helpful in poor reception are when unable to access web site and therefore I risk a £10 penalty charge”

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Posted 10 years ago

“Was unable to purchase quote online, when I received the call back the quote was more expensive, when I confirmed that a specified item was on the claim I was told what the item was and the details but it was not included on the quote, this added made the quote more expensive again.”

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Posted 10 years ago

“Very friendly and efficient renewal of insurance policy.”

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Posted 10 years ago

“Very helpful with all our insurances.”

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Posted 10 years ago

“I am delighted with Intasure. Sarah was excellent on the phone taking my new insurance details, I think it was probably easier as I have three other properties insured with them so knew what was required. I also had terrific service earlier in the year when i had to put a claim in for some damage caused by our neighbours, the claim was processed quickly and efficiently and I anticipate a speedy payout once the work is completed in October / November.”

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Posted 10 years ago

“From the first time I contacted Intasure back in May, they have been efficient, competent and helpful. When I called back yesterday to confirm the proposed insurance they were lovely and accommodating, explaining everything in a clear way, and answering questions patiently and knowledgeably. It is really nice to deal with a company who are so helpful and competent in their field. Thank you”

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Posted 10 years ago

“Excellent service. Friendly and informative staff”

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Posted 10 years ago

“This was a renewal and I called to clear up two points, an error & my misunderstanding. The error, a very minor one, was promptly corrected following a reminder. The whole exercise was professionally conducted, I felt.”

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Posted 10 years ago

“the operators I spoke to were all very helpful in answering my queries and satisfying my concerns.”

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Posted 10 years ago

“Renewed by telephone and it was a quick procedure.”

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Posted 10 years ago

“1st class service from start to finish would recommend to other tradesmen”

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Posted 10 years ago

“Intasure called me back on the day I requested which was a couple of days prior to my renewal date. He was friendly, spoke clearly and was helpful and polite which enabled my policy renewal to proceed smoothly.”

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Posted 10 years ago

“ben was very patient and helpful and professional thx”

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Posted 10 years ago

“I was very impressed with the service and would recommend your company to my friends and family.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews