Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with Ben who was very helpful. Wonderful service Mr K.davis”

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Posted 10 years ago

“Pleasant staff on the phone. Speedy sending of documents by email. Minus - was unable to get through on the phone last Friday however when I emailed to report this I was called back. So they redeemed themselves.”

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Posted 10 years ago

“Great service, policy renewed simply and easily once again.”

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Posted 10 years ago

“Initial quote process was simple & efficiently done. Post quote there were maybe a few too many follow-up telephone calls - the persistence became a little irritating especially after we had said that we would commit in due course. All staff extremely pleasant however and final signing up / payment process was handled well.”

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Posted 10 years ago

“Excellent explanation of all insurance aspects via telephone.”

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Posted 10 years ago

“We received an e mail to remind us that our insurance was due for renewal. This was fine as I had overlooked the first reminder. The second e mail said that you had tried to contact us by phone but without success. This was clearly not true. If we were not in when you called it would have been possible to leave a message. I sent an e mail to say that I would respond two days later. That evening while we were out a phone message had been left with a number to call. I tried to call one day later as I was out all the next day. The 0345 number left and on the e mail did not work. The message said that 'this number is not accepting calls' Nor did the land line number work. It just cut off. I eventually got through by dialling a general enquiries number on the web site. Once through I was able to complete the transaction with no problem. But you need to sort out your phone numbers.”

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Posted 10 years ago

“Clear and efficient details provided during my renewal process.”

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Posted 10 years ago

“Good quick response and very helpful”

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Posted 10 years ago

“Firstly, the response to my request via the mail system was very prompt. Once on the way the assistant was very helpful and efficient and we progressed to the quotation stage quickly. Twice I was contacted to discuss the quotation, but was not in a position to pursue it there and then, but, that was no problem and finally I was called when I was in a position to deal with it. I had a total of three issues on the table, two of which were cleared immediately and quickly confirmed by email . The third however was answered on the phone, but, unlike the other two, I am still awaiting email confirmation of the conclusion as promised, hence my 3 star rating. Oh but for a simple email it could have been 5 star. Throughout, all of the people I spoke to were polite efficient and businesslike.”

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Posted 10 years ago

“Only criticism was that the person who rang to inform us of changes to our policy spoke quickly and quietly.”

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Posted 10 years ago

“I wanted landlord insurance. This company gave me exactly what I needed, quickly, and at a sensible premium. I would happily recommend them to family and friends.”

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Posted 10 years ago

“Quick and easy to do”

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Posted 10 years ago

“Really good customer service. Very impressed”

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Posted 10 years ago

“Great service, price and value my loyalty tot he company unlike others who only vlaue new customers but ignore their exiting customers.”

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Posted 10 years ago

“Clear and intelligent telephone manner made the whole transaction swift and easy.”

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Posted 10 years ago

“I was up against it with time because I had guests arriving that evening and I had been quoted by my existing insurer a ridiculously high quote. Intasure came up trumps. I did have to chase towards the end of the day but the young man (sorry can not remember his name but I am sure my records will record who it was) who took up my case was diligent and motivated and extrememly polite under pressure - he was determined to see the process through and get my predicament sorted. He is a credit to your company.”

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Posted 10 years ago

“Everything kept simple and helpful advise. Also beat all other quotes no complaints”

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Posted 10 years ago

“The service was very good staff very helpfull and the communication was clear”

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Posted 10 years ago

“Courteous personal service, very pleased, will renew again.”

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Posted 10 years ago

“understood my requirements and quoted efficiently . pleasant to deal with”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews