Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

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“The person I spoke to listened carefully to my needs and responded clearly and to me questions. He went through options for payment and willingly went back over details to ensure I understood. My revised payment method was set up efficiently. Many thanks.”

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Posted 9 years ago

“Staff made it so easy and uncomplicated to deal with them on phone. Each staff member was helpful ,and very efficient and professional . I will certainly be recommending friends to contact INTASURE”

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Posted 9 years ago

“The staff were very helpful and I was very pleased to be contacted to remind me that the details for the automatic payment had changed.”

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Posted 9 years ago

“The girl I spoke to helped a lot and I bought insurance for my static caravan”

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Posted 9 years ago

“Swift, efficient, courteous, value for money”

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Posted 9 years ago

“The whole process was painless and simple. Very good service.”

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Posted 9 years ago

“We have insured our holiday home abroad with Intasure for 9 years and the service provided is excellent. During this time we had a flood and the quick response, care and attention throughout this time was carried out in a professional, reassuring way.”

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Posted 9 years ago

“Great customer service rep knew her subject thoroughly”

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Posted 9 years ago

“Your website for renewal did not work. It would not allow me to make a payment with my credit card. I emailed for a call back but nobody rang so I had to ring you to make payment.”

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Posted 9 years ago

“Very poor service - spoke to 3 different people over the phone with a query about holiday cottage insurance and got 3 different answers. One person in particular appeared to only be able to talk from a script. Every question had to be "referred to underwriting", hence I had to keep ringing back with more queries when another email arrived (with more conflicting info). One person assured me that I was currently insured whilst this was happening, another told me that I absolutely wasn't insured. I have no confidence at all in these people. And I'm still waiting for "underwriting" to come back to me with more information!”

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Posted 9 years ago

“The lady was very helpful and made the renewal process simple and easy to understand. Thank you.”

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Posted 9 years ago

“Very good with information on insurance and Quotes given”

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Posted 9 years ago

“very good to deal with no asking silly questions plain and simple how it used to be in the early days before silly companys trying to catch you out”

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Posted 9 years ago

“Easy to complete over the phone. Very competitive prices. Now have piece of mind.”

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Posted 9 years ago

“Very pleasant operative. No problems or complaints at all.”

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Posted 9 years ago

“I had several telephone conversations with various members of staff, as we had a number of queries. Each member of staff was very courteous, helpful and informative, which enabled us to easily compare our quotation with a quotation received from another insurer, and to make the decision to insure our holiday home with you. Thank you for you kind assistance, and we look forward to our future dealings with you with confidence.”

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Posted 9 years ago

“I do not have much dealing with Intersure except when I pay for my lodge insurance .i have just paid my one off payment for twelve month so that will be it for another twelve months.untill it is ready to renew again.”

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Posted 9 years ago

“Hi I have been ins, with you for three years Ham Radio ins, . Went to renew last week by phone none of the numbers I had used before would work . I then started to panic as you do thinking the worst thoughts. Ok after some searching I found a number got through to a very nice lady Julie, she sorted my ins, for me . Please can you keep the tel, number she gave me. Regards Dereck G0LJJ.”

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Posted 9 years ago

“I have used Intrasure for 4 yrs and always found easy and quick to renew my policy.”

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Posted 9 years ago

“Very efficient and pleasant staff”

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Posted 9 years ago

Intasure is rated 4.7 based on 7,176 reviews