“I have had a terrible experience with Interdiscount. After purchasing AirPods Pro, I returned them FIVE times due to ongoing charging issues and poor call quality, only to be repeatedly told that there were no faults. Each visit wasted 15-30 minutes of my time filling out forms, with no real solution ever offered. It felt like they were simply stalling until the warranty expired.
To make matters worse, when I escalated my concerns, I was basically told that they didn’t care. This is not the kind of service I expect from a reputable company. I will never shop here again and will advise everyone I know to avoid them as well.”
“Horrible service, no client appreciation. Was waiting for my order for a month, it has been prolonged 2 times without any guarantee to get it even after this period of time. I paid money, had to wait, nothing arrived, I requested a refund. My messages were ignored. I called, they lied to me about the refund status. Still waiting for my money. Never order anything online with them. (Interdiscount, Luzern, Switzerland)”