“Ho acquistato un televisore da 86 pollici da questa azienda e l’esperienza è stata pessima. Non solo non mi è stato consegnato a casa, ma è stato lasciato in garage. La scatola era visibilmente danneggiata e, una volta aperta, ho scoperto che lo schermo era rotto.
Due settimane fa ho contattato il servizio clienti per segnalare il problema e chiedere il ritiro del prodotto, con sostituzione o riparazione. Da allora, però, non ho ricevuto alcun riscontro concreto: continuano soltanto a dirmi di “aspettare”.
Trovo tutto questo inaccettabile! Abbiamo pagato una cifra importante e non c’è stato il minimo rispetto o attenzione verso il cliente. Mi aspetto una soluzione immediata.”
“I have had a terrible experience with Interdiscount. After purchasing AirPods Pro, I returned them FIVE times due to ongoing charging issues and poor call quality, only to be repeatedly told that there were no faults. Each visit wasted 15-30 minutes of my time filling out forms, with no real solution ever offered. It felt like they were simply stalling until the warranty expired.
To make matters worse, when I escalated my concerns, I was basically told that they didn’t care. This is not the kind of service I expect from a reputable company. I will never shop here again and will advise everyone I know to avoid them as well.”
“Horrible service, no client appreciation. Was waiting for my order for a month, it has been prolonged 2 times without any guarantee to get it even after this period of time. I paid money, had to wait, nothing arrived, I requested a refund. My messages were ignored. I called, they lied to me about the refund status. Still waiting for my money. Never order anything online with them. (Interdiscount, Luzern, Switzerland)”
