1.00 Rating 2 Reviews
0% of reviewers recommend
Are you a business owner?
See Business Solutions

Write Your review

Tell us how made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
"waiting four weeks for my order only for it to be wrong returned but still waiting for refund"
Posted 5 months ago
Are you Gain access to your dashboard so you can reply to this review. Free Access
"Disgraceful customer care- do not use Bought 2 doors, delivered on street on a pallet, co erced by delivery driver to sign paperwork as delivered. When a week later after storing as per instruction when totally inadequate packaging(cardboard edges and plastic wrap) discovered both doors damaged. Internal doors position which they will not budge on is that as I didn't report within 48 hours of delivery then I cannot get replacement. This is in contravention of the consumer protection act 2015, even if the t and c's say please report within 2 days, this is a request not a statement if warranty validity. I am now sending my doors back at my cost which I will still claim and they are now threatening to reduce my refund should there be more damage than reported. If they do a lawyer will step in on my behalf. So upshot is, internal doors don't trust customer so put up wall to stop returns rather than investigate damage in transit due to totally inadequate packaging. Disgusted and angry."
Posted 1 year ago is rated 1.00 based on 2 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Create Free Account Now

Fill the details below & get instant access