International Citizens Insurance Reviews

Name: International Citizens Insurance
Address: 18 Shipyard Drive, Ste 2A, Hingham, Massachusetts
Rating: 4.94

4.9 Rating 793 Reviews

99 %

of reviewers recommend International Citizens Insurance

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About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

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Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

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“Very good but very expensive. I just signed up.”

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Posted 6 months ago

Thank you for your review, Geane! We appreciate your feedback and understand that finding the right coverage can be a significant investment. We're delighted to have you on board and are here to support you every step of the way!

Posted 3 months ago

“We were moving overseas and Will Smih provided excellent, professional services. He asked questions and made some recommendations. I wasn't a high pressure sales interview. And when it came to falling out the application, as well as responding to the insurance company's questions, he was there to help us understand and provide appropriate answers. And after approval, he stayed with us and alerted us when we needed to take action. I would highly recommend his services to anyone contemplating International insurance.”

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Posted 7 months ago

Thank you for your wonderful review, Scott! We're thrilled to hear that Will provided you with exceptional support throughout your process of obtaining international insurance. It's great to know that his recommendations and guidance made the experience seamless for you. Your recommendation means a lot to us, and we’re always here to assist when you need us!

Posted 3 months ago

“I've been working with a couple associates of International Citizens Insurance and they were all very good at what they do. It was easier to work with Carolina Olivera as she was in my time zone. I can't say enough good things about her service. She was always quick to respond with any questions I had, and their were many. She was very patient as it took me awhile to decide on an insurance. She didn't come across as an over zealous seller of insurance either. I like that. She went above and beyond to accomidate my daughter and her families insurance needs. I highly recommend her for customer service.”

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Posted 7 months ago

Thank you so much for your kind words, Marcie! We're delighted to hear that Carolina provided you with exceptional service and was able to accommodate your needs. Your recommendation means a lot to us, and we're here whenever you need assistance in the future!

Posted 3 months ago

“Was very helpful in obtaining coverage for my daughter and handling a complex situation.”

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Posted 7 months ago

Thanks for the great feedback! Glad Will could help.

Posted 3 months ago

“Will Smith was extremely helpful and reliable.”

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Posted 7 months ago

Thanks so much, Israel! 😊 We’re glad Will was helpful and reliable !

Posted 7 months ago

“It was quick and easy to get my insurance set up. Carolina was very responsive, answered all of my questions and helped me to be sure that I was getting the right policy for me and my family. I highly recommend working with them.”

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Posted 7 months ago

Thank you, Justine! We're glad Carolina made the process easy and helped you find the right policy. We appreciate your recommendation and look forward to assisting you again! 😊

Posted 7 months ago

“Brennan is a rock star! He did a great job providing me with the information I needed and was thoughtful enough to qualify himself with his experience and background. I am very happy to be working with him and the follow up emails have been on point and helpful. Well done Brennan!”

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Posted 7 months ago

Thank you, Thomas! We're thrilled to hear that Brennan provided such great support. We appreciate your kind words and look forward to continuing to assist you! 🚀

Posted 7 months ago

“Carolina was very patient and resourceful. She supported me to get the perfect insurance plan that fits my needs. I would highly recommend I International Citizens Insurance for international professional.”

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Posted 7 months ago

Thank you for your feedback! We're delighted to hear that Carolina provided the support you needed. We appreciate your recommendation and are always here to help!

Posted 7 months ago

“The agents with ICI are very on top of it and quick to get things resolved! Brennan was a huge help and able to answer all of my questions. They’re also super easy to get ahold of!”

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Posted 7 months ago

Thank you, Alexandar! We're glad to hear that Brennan and our team provided quick and helpful support. We appreciate your feedback and are always here to assist you!

Posted 7 months ago

“Dejan was an absolute pleasure to work with while choosing my Cigna plan through International Citizens Insurance. He went above and beyond to ensure I had all the information I needed, making the entire process smooth and stress-free. He was incredibly polite, friendly, and patient, always quick to respond to my questions and provide clear explanations. His professionalism and dedication truly stood out, and I felt confident in my decision thanks to his guidance. If you need help with international insurance, I highly recommend reaching out to Dejan—his customer service is exceptional!”

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Posted 7 months ago

Thank you for your wonderful feedback! We're delighted to hear that Dejan made your experience smooth and stress-free. His dedication to excellent service truly shines, and we appreciate your recommendation. We're always here to help whenever you need us! 😊

Posted 7 months ago

“Will was very helpful in working with me to get the best option for my situation. He was very efficient and explained everything clearly.”

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Posted 8 months ago

Thank you, Brent! We're glad Will was able to assist you efficiently and provide clear explanations. We appreciate your feedback and are always here to help!

Posted 7 months ago

“Carolina was incredibly helpful! As I prepare to move to Italy, this was my first time researching travel medical plans, and I wanted to ensure I had the right coverage. She patiently answered all my questions and provided multiple options tailored to my timeframe and budget. Knowing she was there to help made the process so much smoother. I truly appreciate her support and will definitely be reaching out to International Citizens Insurance for my future international health needs!”

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Posted 8 months ago

Thank you, Dean! We're delighted to hear that Carolina made the process smoother and helped you find the right coverage for your move to Italy. We truly appreciate your trust and look forward to assisting you with your future international health needs! Safe travels! 🌍😊

Posted 7 months ago

“Very responsive and helped sell me a policy that met my needs instead of something they wanted to sell. I am very happy with my interaction with them.”

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Posted 8 months ago

Thank you for your feedback! We're glad we could help you find the right policy tailored to your needs. Your satisfaction is our priority, and we appreciate your trust in us!

Posted 7 months ago

“I sincerely appreciate the considerable effort and expertise that Carolina provided us over the many months it took us to land on the best-fit, properly timed ex-pat/travel policy for our needs. She must have answered a hundred questions, patiently, promptly, and clearly.”

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Posted 8 months ago

Thank you, John! We’re thrilled to hear that Carolina’s patience and expertise helped you find the best policy. Your trust means a lot to us, and we appreciate the opportunity to assist you. We're always here if you need anything in the future!

Posted 7 months ago

“I worked with Carolina Olivera and she was extremely helpful and took time to share various plans and options for our employee.”

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Posted 8 months ago

Thank you for your feedback! We're glad Carolina was able to assist you and provide helpful options for your employee. :)

Posted 7 months ago

“A rating of 5 stars for the customer interaction (incl. patience and friendliness) by Specialist Mrs. Olivera. Also as it relates to direct answers to (scenario) inquiries. I was not aware beforehand that ICI had limited insurance options. Mrs. Olivera was upfront with this and explained the benefits of the insurance, which was already of great interest to me prior to contacting ICI. She, additionally, laid out some specific benefits, which would be very relevant to me concerning travels. During the time frame of thinking things over, I never felt pushed towards any policy and also this was much appreciated!”

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Posted 8 months ago

“Carolina was helpful and followed through without being pushy. She was genuinely happy that I found a plan that fit my needs and was affordable.”

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Posted 8 months ago

“I was really happy with the responsiveness and service of the ICI staff.”

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Posted 8 months ago

“They made the process so much easier, explaining everything clearly and ensuring I found the best plan for my needs.”

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Posted 8 months ago

“Will was very communicative and easy to work with. He helped change and organize my plan to get me the best price while on a strict time deadline. He went out of his way to make the process really easy and stress free. Could not recommend more.”

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Posted 8 months ago

International Citizens Insurance is rated 4.9 based on 793 reviews