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International Citizens Insurance Reviews

5.0 Rating 512 Reviews

100 %

of reviewers recommend International Citizens Insurance

Company Reviews

5.0

Based on 512 reviews


Shipping & Delivery
Delivery Methods	Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

Visit Website

Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive, Hingham, MA 02043,
Ste 2A,
Hingham
Massachusetts
02043

International Citizens Insurance 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bre was very helpful and answered all of my questions.”

Posted 1 week ago

“Brennan was a pleasure to work with to help explain and recommend a good plan for my needs.”

Posted 1 week ago

“Am very satisfied with the service I have received to date. Brennan in particular has been very helpful and supportive.”

Posted 3 weeks ago

“I am very impressed with the service provided by Dejan Lukic. He, along with Joel Pearson, were very helpful in helping us to navigate the many global healthcare insurance options being provided. I would recommend working with them to others.”

Posted 3 weeks ago

“Sales representative was able to quickly identify our options and explained each one. The application process once we narrowed down our choice was very quick and easy. Website was easy to use and needed no additional assistance.”

Posted 1 month ago

“Dejan was very helpful providing options, and when I had difficulty with the IMG website, he ended up creating my profile and generating my application when the website did not proceed as it should. Of course the prices are very high, but at least I have peace of mind while living outside of the USA.”

Posted 3 months ago

Thank you, Peter, for your generous 4-star rating of International Citizens Insurance! We greatly appreciate your feedback and are thrilled to hear that our team member, Dejan, was able to assist you with finding suitable options and going above and beyond to ensure a seamless application process. Thank you once again for choosing International Citizens Insurance. Please feel free to contact us if you have any further questions or if there's anything else we can assist you with.

Posted 2 months ago

“Having just signed up, I can only attest to the process so far. Dejan, the representative for International Citizens was very cordial, attentive and most importantly provided a plethora of information on possible insurance options. Thanks!”

Posted 3 months ago

“I have not had to use my policy as of yet, otherwise I would rate them a 5. So based just on my experience with obtaining a policy and working with Brennan, that is why my rate is a 4.”

Posted 3 months ago

“Early issues logging on were frustrating. Their support crew were consistently patient and responsive. Very happy and thankful for their efforts! Andy”

Posted 3 months ago

“VERY helpful in getting our insurance policy quickly. Pleased with service”

Posted 4 months ago

“The primary agent for my application was knowledgeable and the approval process was efficient. However, I received calls from two other agents who were not coordinated with the primary agent and even appeared to be competing with her.”

Posted 7 months ago

“In SGP, it is nigh impossible to find pvt hospitalization insurance for foreigners with preexisting conditions. The people at International Citizens Insurance was able to direct me to a few plan options based on short email discussion with me, followed by a call with Brennan McDonnell in US who answered my questions quickly. Next step was for the underwriter to send a challenging questionnaire which requires dates and test results for ailments which they want details with. I was covered within 5 work days from applying. Their premium is similar as ACA in US with a lower deductible than in US Just to note, 5 of 5 local brokers were not successful using their SGP local underwritters.”

Posted 7 months ago

“Great service and explanation of options and coverage.”

Posted 7 months ago

“Dejan recommended a plan that works well for me. He was responsive and quick to follow up on email. I would recommend him to fellow friends and colleagues.”

Posted 8 months ago

“The brokers were very helpful. I like that they have a free telehealth option. The insurance is expensive and does not cover pre-existing conditions or birth control unless it is for non-birth control reasons.”

Posted 9 months ago

“We worked with Brennan McDonnell on purchasing a global insurance plan with Cigna. He was extremely helpful, informative, and responsive. The one and only advice I have is to know the difference between following up and excessively calling. I would receive multiple calls on a daily basis to see if we were purchasing a plan and it just got a little too much. I'm assuming his supervisors or Cigna has policies to follow up with potential customers to get their business, which I understand, but it's good to know the difference between being excessive and just following up. We still got the plan and, so far, I would recommend Cigna global insurance to others.”

Posted 1 year ago

Thank you for your feedback! We appreciate it, and we are glad that you are satisfied with your plan.

Posted 1 year ago

“Brennan was very helpful in clarifying details of the policy for me as well as responding quickly. I would recommend his services”

Posted 1 year ago

Thanks for the positive review! We are glad that Brennan was quick and able to clarify everything you needed to know

Posted 1 year ago

“Good service”

Posted 1 year ago

Thank you for your positive review!

Posted 1 year ago

“Andrew Blomberg was a fantastic facilitator in signing Todd up for the Gold program.”

Posted 1 year ago

Thank you, Mike. We are glad Andrew could help you.

Posted 1 year ago

“Finding the right long-term international medical plans is confusing. I did a ton of research on the the internet but only really got a clear idea of how to proceed when I spoke live with a broker here. He provided clear information about my options and probable requirements.”

Posted 2 years ago

Thank you for taking the time to write a review, we appreciate it! Glad our broker was able to help and provide clear information for you. Best of luck!

Posted 2 years ago

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International Citizens Insurance is rated 5.0 based on 512 reviews