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International Citizens Insurance Reviews

4.9 Rating 880 Reviews
100 %
of reviewers recommend International Citizens Insurance
Read International Citizens Insurance Reviews

About International Citizens Insurance:

International Citizens Insurance (ICI) is the trusted partner for global citizens, expatriates, and organizations seeking comprehensive, personalized insurance solutions. Specializing in health, life, and travel insurance, we provide tailored coverage designed to meet the unique needs of individuals and businesses navigating life abroad. Our team of dedicated experts offers reliable guidance and unwavering support, ensuring our clients feel confident, prepared, and fully protected. With a customer-first approach, extensive global reach, and a wide range of high-quality coverage options, International Citizens Insurance stands apart as the premier choice for those who value peace of mind while exploring the world.

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Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

International Citizens Insurance was a lifesaver! We didn't know what to do since I live in South Africa, I am from the US and travel a lot. I was losing insurance in the US and Brennan was a HUGE help in navigating the process to get world wide coverage. He helped find the correct plan for me and helped get me accepted when there was a little bump in the process. Couldn't have done it without you!! Thanks so much and hope I never need to use the insurance but... So grateful!
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Posted 1 month ago
Thank you for your kind words and trust in ICI! We’re so glad Brennan was able to help you find the right coverage. Wishing you safe travels and good health!
Posted 1 month ago
Jordan was very helpful.
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Posted 2 months ago
Thank you, Vesa! Glad Jordan was able to help. We’re here anytime you need us!
Posted 1 month ago
This was my first time using Cigna Global for health insurance coverage in Mexico. After enrolling directly through Cigna, Will Smith convinced me that using ICI has our broker would be most beneficial because ICI acts as a Cigna liaison who can handle claims or any other issues on our behalf. This is also helpful, since I am not fluent in Spanish. From the beginning, Will has been attentive to my concerns, very clear with explaining the sign-up process, and has been very personable. Love that he can be reached by phone and email. I’m looking forward to experiencing the Cigna well-bing ‘life’ with him through ICI.
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Posted 3 months ago
Thank you for your kind feedback! We’re glad you had a great experience working with Will.
Posted 2 months ago
Will and his team were very helpful and responsive. Highly recommend!
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Posted 4 months ago
Thank you for your feedback! We’re glad Will and the team were able to assist you.
Posted 2 months ago
We liked the information about different insurers that they had onilne. It took a bit to get used to each other, since we felt we didn't know much, but didn't want to just be given a plan with no options or ways to compare. Once Will got that we did not already know exactly what we wanted but did want to learn enough to have a say in it, we understood each other well, and it seemed to end up well.
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Posted 5 months ago
Thank you for sharing your experience! We’re happy Will could help you explore your options and reach a good outcome.
Posted 4 months ago
Thank you to Brennan for his support in getting my coat insurance sorted easily and successfully. All options were considered and followup support has been readily available for any of my questions.
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Posted 8 months ago
I have not used the insurance yet as I'm not moving internationally for another month. Both Will and James were easy to work with and called when they said they would. It was disconcerting not to see everything printed out, but they answered questions consistently. I am looking forward the insurance being as easy to use as it was to buy.
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Posted 11 months ago
I worked with Carolina Olivera and she was extremely helpful and took time to share various plans and options for our employee.
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Posted 1 year ago
Thank you for your feedback! We're glad Carolina was able to assist you and provide helpful options for your employee. :)
Posted 1 year ago
They made the process so much easier, explaining everything clearly and ensuring I found the best plan for my needs.
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Posted 1 year ago
My contact person was helpful and checked in at good intervals to ensure I had everything to make an informed decision. They also seem to be very clued in with the insurance companies and products.
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Posted 1 year ago
Prompt response, many plans to choose from, only reason I didn’t give a 5 is because I was contacted by too many other reps rather than the person I originally spoke to. With so many scams these days I wasn’t comfortable giving my info to so many people.
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Posted 1 year ago
I worked with Bre to obtain health insurance for my daughter. She provided me quotes for a few options. We had multiple discussions about the right plan. She was helpful. It is not an easy decision given that you do not know much about the foreign health care industry but the insight she provided was helpful.
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Posted 1 year ago
After researching several international health insurance options I discovered this insurance and was given a good treatment by Chris Delgado. He was very instrumental in getting the coverage detailed and clarified. Although I do think that the premium are still fairly high (plus, in my wife's case, she is NOT covered in the neighbouring Spain !) the process of obtaining the coverage was not complicated and dealing with Chris Delgado was highly satisfactory.
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Posted 1 year ago
We appreciate the patience and follow through that Chris gave to us. However, it was a bit frustrating that the available appointments that were offered when I tried to book on line didn’t match with Chris being out of the office. Since I received an email confirmation confirming the date of our appointment, we showed up and waited for 30 minutes.
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Posted 1 year ago
Christopher Delgado was very helpful . And pleasant to work and to talk with. I gave him a A rating.
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Posted 1 year ago
I found Brennan to be helpful and readily available to answer our questions. He explained things in a straightforward way and was patient as we tried to understand the US health care system. I did find the online appication process finicky, and it should be easier to edit your personal details (such as email addresses) then it is.
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Posted 1 year ago
Dejan Lukic was super helpful and supportive throughout the process. Explaining things to me in detail. I appreciate it.
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Posted 1 year ago
The agent I spoke to was helpful.
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Posted 2 years ago
Bre was very helpful and answered all of my questions.
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Posted 2 years ago
Brennan was a pleasure to work with to help explain and recommend a good plan for my needs.
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Posted 2 years ago
International Citizens Insurance is rated 4.9 based on 880 reviews