iSTRAP Reviews

Name: iSTRAP
Address: Locked Bag 5024, Alexandria, New South Wales
Rating: 4.50

4.5 Rating 1,996 Reviews

87 %

of reviewers recommend iSTRAP

4.5

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

iSTRAP 5 star review on 12th November 2024

323

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with”

Helpful Report

Hey Valerie, Thanks for shopping with us! Happy to hear that you found us easy to shop with 👏🏼

“Happy with my purchase, they are good quality which is what I needed”

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Hey Alana, Thanks for shopping with us! So great to hear that you love our quality ❤️

“Fast delivery and good quality, I’m very happy.”

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“Easy site to navigate and purchase . Delivery came exactly when they said . My wife is very happy with her new strap.”

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Hey Gregg, Thanks for shopping with us! So glad to hear that your wife is loving her new strap 🫶🏼

“Thank you for the straps for both apple watches se. The quality is good after two weeks and the children like them.”

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Hey Mohammad, Thanks for shopping with us! We're happy to hear that you and the family are impressed with your iSTRAP purchase ❤️

“Good value product arrived on the next day ! Can’t fault service, product or delivery.”

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Hey Kate, Thanks for shopping with us and for taking the time to review your experience! ❤️

“Great rapid service. Nice wristband”

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Hey Kate, Thanks for shopping with us! Thrilled to hear that you enjoyed our speedy delivery 😜

“Very quick, great quality”

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“Great Company to deal with. They have a phone contact number manned with very pleasant staff. Deliveries are ever so prompt. Quality of product excellent. My only disappointment was that in the last delivery of 3 straps the width of the straps were so much thinner. As I had already sent back one lot due to wrong size (my fault) and these were the replacement items I did not return them but gave them away. All in all however, they have been terrific.”

Helpful Report

Hey Irene, Thanks for shopping with us! We're so pleased that you've had many great experiences with us. Your most recent purchase was for three of our Sport Band Chics, which are a thinner style compared to our regular Sport Bands. If you'd like any further assistance with this, please get in touch with our team - we're always happy to help 😊

“Purchase was straightforward with one exception, email with discount code for first time customer didn't arrive until hours after I placed order hence I missed out on 10% discount. Delivery was very prompt and goods as ordered.”

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Hey Pamela, Thanks for shopping with us and for your review! We're happy to hear that you found it easy to place your order. We're also sorry to hear that you weren't able to use your discount code in time. We look forward to seeing what you pick next ❤️

“Super fast delivery, great products, fits well. Highly recommend 👍”

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“Comfortable, fits well,easy to use.”

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Hey Jennifer, Thanks for switching things up with us! We're so glad to hear that you find your strap comfortable. Can't wait to see what you pick next!

“IWATCH case cover purchased rose gold looks great fits well ,would possibly remove it when swimming as didnt quite seal”

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Hey Kerry, Thanks for switching things up with us! We're so glad to hear that you loved your strap.

“Got the Apple Watch the clear protective case. So far it is great! Snaps on very easily and came fairly quickly. Even wore it at the beach in the surf and did have to take off afterwards to dry out sides but was very easy to do this! Got my wife one as well… it is working well so far. But only wary days still”

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“It is what I expected”

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“I bought the marine green screen protector and sports strap (elastic cloth). Whilst being the same colour they are different and likely due to the type of material. The clip on protector is more aqua where the strap is more green. Both lovely and nice looking still. The sensitivity on the protector is better than I expected for touch experience. The band is comfortable and stitching looks ok. Not sure if it will be around for longevity though. But overall I’m still very happy with my purchase.”

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“The iWatch cover works perfectly in protecting my iWatch. iStrap also provided an update email as soon as it arrived on installation (but it was s simple I figured it out). The only disappointment was paying for delivery in 24 hours and receiving the goods 4 days later (via Aust Post) , I suspect that same would have occurred if I hadn't paid for the 24 hour delivery.”

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“Love the strap. Great website, very quickly delivered. Thank you”

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“Overall, the product was great, arrived quickly and was in good condition. The strap is longer than normal watch straps.”

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“Easy website to use, quick and efficient delivery of a quality watch strap”

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iSTRAP is rated 4.5 based on 1,996 reviews