iTailor Reviews

Name: iTailor
Rating: 3.28

3.3 Rating 18 Reviews

56 %

of reviewers recommend iTailor

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3.3

Based on 18 reviews


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Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

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iTailor 5 star review on 13th August 2023

Anonymous

Stephen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First and foremost, I am extremely hard to fit. Over the years I have spent perhaps thousands of dollars in alterations alone. It just does not pay to purchase suits "off the rack" and have them altered if you are difficult to fit--they may look "okay" but never fit perfectly. So, I was surfing the internet and found itailor.comI had my alteration person measure me, and ordered 9 items. My mistake was not reaching out to ITailor staff first. The items all arrived and were too large. I reached out to customer service immediately and the owner, his name is Bob, hand held me through this entire process including measuring my current "Best Fitting" sport coats, pants and shirts in addition to guiding me through a more detailed method for measuring all parts of my body. The Master Tailor at iTailor.com went to work sending me a revised "test" suit. Then another, now they have the perfection pattern for all of my apparel needs. I cannot thank Bob and the Master tailors and team at ITailor enough for the meticulous attention to detail and great customer service! You simply cannot beat their pricing for Custom Apparel. I highly recommend you follow my steps before ordering, and for the pricing have custom apparel made "so it fits you to perfection!" I am truly a satisfied client! Thank you Bob and Team! Have one suit or items made, you will be thrilled but be sure to measure your body exactly how iTailor instructs you to do so, and also provide them with your best fitting apparel measurements!”

Helpful Report

Posted 5 months ago

“Ordered #2968 Excellent 3 piece suit only for 409usd. With horn buttons...wide lapels. Will definitely order much more”

Helpful Report

Posted 8 months ago

“I have used iTailor for all of my suits and dress shirts. Excellent quality, communication, and customer service!! Highly recommend.”

Helpful Report

Posted 9 months ago

“very professional, following a color error, the manufacturer was able to redo a suit and send it to me quickly. I highly recommend”

Helpful Report

Posted 9 months ago

“Custom Three Piece Custom Suit Order placed on June 5 (with the supplement "Rush Order 10 Working Days") Order received on June 15 (on time), The color, the measurements are exactly what I indicated. I had to do with customer service, who listened to me and advised me Ultra-responsive and professional customer service. So a big thank you @Bob and to the whole Itailor team, for your work, the politeness, the speed and the seriousness with which you handled my order. I recommend ! On the top !”

Helpful Report

Posted 2 years ago

“Best customer service, great quality and value for money Congratulations to Mr Bob, he displayed excellent customer service and did his very best to alter my suits and shirts... now they fit perfectly. Itailor made such an effort to correct a sizing mistake (my measurement mistake) that have my loyalty as a customer. The shirts' fabric feel really nice, the jeans are super comfortable. I can't wait to order again”

Helpful Report

Posted 2 years ago

“Actually really beautiful suit. Belt loops are a little fashion forward for my taste and the boutonnière not functioning is awkward. great service”

Helpful Report

Posted 4 years ago

“The jeans I got were excellent. Fitted lovely. Customer service OK, delivery timely. Would definitely order again.”

Helpful Report

Posted 4 years ago

“Great trousers! Couldn't get my preferred style online but this company did exactly what I wanted at a very reasonable price. The delivery was quicker than expected and overall customer service was very good. I thought I would need to visit a tailor to get what I wanted but I don't need to now.”

Helpful Report

Posted 5 years ago

“Good website, large variety of cloths available and custom options in order to achieve the perfect shirt at extremely low prices that I haven't been able to find anywhere else. Offer of the week allows the chance to order a shirt in a more expensive cloth for less. Have ordered many times and never disappointed, and I will continue to order again and again.”

Helpful Report

Posted 6 years ago

iTailor is rated 3.3 based on 18 reviews