Italian Lighting Centre Reviews

Name: Italian Lighting Centre
Rating: 4.96

5.0 Rating 85 Reviews

100 %

of reviewers recommend Italian Lighting Centre

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5.0

Based on 85 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver

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Phone:

0) 2920707037

Email:

sales@italian-lighting-centre.co.uk

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Italian Lighting Centre 5 star review on 23rd February 2017

Jeremy Howdle

Italian Lighting Centre 5 star review on 2nd December 2016

James Hiscock

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was nervous about buying such fragile and expensive lights from a firm I didn't know and had only come accross on the internet but I was overwhelmed with the excellent customer experience and product! When I was looking on the internet for chandeliers this company's website appealed to me because of their range and especially because I could buy with confidence given your sales guarantees. I experience a problem with a broken part of the chandelier that I only discovered after considerable time after delivery as we had moved house and didn't open the box but the staff at The Italian Lighting Centre were mavellous and sent me the replacement glass parts within a week and were so acommodating. I'm so glad that this held true for me and the customer service was exceptional. That's why I can now buy more from them and won't even look anywhere else! I recommend this firm without hesitation to anyone who wants a beuatiful light for their home. Dr Jennifer S. Till”

Helpful Report

Posted 9 years ago

“Words cannot describe how good this chandelier is !! I have customers returning to my restaurant just to look at it. Carl was really helpful and knowledgeable when it came to advising me on the correct fitting for the job. I honestly couldn't be a happier customer.”

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Posted 9 years ago

“I cannot recommend Italian Lighting highly enough. From my first contact with Carl to the end product he was so helpful. He listened to what I required and delivered the exact product. My chandelier was installed by Carl with the help of his lovely wife and the amount of comments we have had on it about how stunning and amazing it is after only 4 days of installation. Highly recommend this company.”

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Posted 9 years ago

“Siobhan was absolutely wonderful and extremely patient with us as we had a lot of questions, etc. She even notified us when she would be out of the office and had Carl take over in case we had other questions. Everything went excellent. She kept me informed of what and when things would happen. When the lamp parts arrived they were packed with perfection and everything was received in wonderful condition. When we put the lamp back together it looks gorgeous. Siobhan went out of her way to help us and I am so grateful for her help.”

Helpful Report

Posted 9 years ago

“If Italian Lighting had a 5 star rating, it's what I would have chosen. After searching for several months for hand made bobeches made in Murano, Italy, only Carl and Siobhan offered to help and located an Italian company on my behalf. The cost of the bobeches were extremely reasonable, the ordering process and delivery were handled in a timely manner. I couldn't have been happier and so pleased with their ongoing service. Definitely a customer service oriented company - which is difficult to find, most company's only care about their bottom line ($$$$). Thank you again Italian Lighting for going above and beyond to help locate these lovely bobeches!”

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Posted 9 years ago

“Excellent service and outstanding quality of products.”

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Posted 9 years ago

“Brilliant company and people. Provided us with a supply and fix of 10 feet drop chandelier that looks magnificent.”

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Posted 11 years ago

“These guys know how to find you the product you want as they have access to all the leading manufacturers and quickly understand what you are looking for. You can save a lot of time if you go with them.”

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Posted 11 years ago

“As an interior designer we are used to working closely with our suppliers, and working with Karen at Italian Lighting Centre was incredibly straight forward - exactly what you need on a large order. She could not have been more helpful and the light (a 6m tapering chandelier) arrived and was installed with no fuss. Perfect service and would recommend them highly.”

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Posted 11 years ago

“A small piece of a big chandelier I own was hit and broken. I used another internet person who said they could supply another part so I sent a matching piece off of the fixture --- needless to say that was never responded to! I now needed to parts and thought what the heck and tried Italian Lighting-centre Not only were they the best in keeping me informed as to what was going on -- The matching replacement parts were perfect! It took about 6 weeks (as they told me it would). I will use them again should I have a need for their services. They were simply great.”

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Posted 11 years ago

“We received fantastic help and advice from kathryn in the lead up to placing our order. The installation by Paul was very professional and we are delighted with the result.”

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Posted 11 years ago

“a most helpful, glass samples supplied,ordering process. The made to order chandelier arrived within the quoted time and was installed most professionally. The quality of the product cannot be bettered.”

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Posted 11 years ago

“My wife and I tried, in the San Francisco Bay Area, for five month to replace two broken Murano glass petals. After considerable time searching the internet we found the Italian Glass centre. Carl and Cathryn held our hands as, we with great skepticism, made our way through the process of purchasing, for the first time, something out of the United State. Our first experience was so successful that we then replaced the fixture that the petals went on. When a problem arose with the length of chain provided on the new fixture it was solved in a day. We whole highly recommend the Italian Glass centre”

Helpful Report

Posted 11 years ago

“I was very impressed with the service I received. My purchase was sent directly from Italy and throughout the delivery period I was kept informed of the status. Product was delivered in perfect condition. Thankyou,”

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Posted 11 years ago

“My Murano lights are beautiful and the staff at the lighting company were very helpful when my husband decided to look to see how things worked to put it up and broke a piece. The company with no hesitation got me a new piece as soon as possible. Everyone admires the lights when they visit.”

Helpful Report

Posted 11 years ago

“I have ordered from this company twice and both times I have been pleased with the Customer Service experience as well as the products themselves. My lounge and dinning room lights (wall and ceiling) look stunning and are admired by visitors - indeed on several occasions I have been asked where did I get them from . I would certainly consider using Italian Lighting again.”

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Posted 11 years ago

“Very happy with this company. Love our chandelier - it's a talking piece as you walk into our house. Friendly service, clean & tidy work, very efficient. Would definitely recommend.”

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Posted 11 years ago

“Facilitated with ease our Sydney-based purchase of our Murano feature lights. Order process was simple, delivery only slightly delayed (from Italy to Sydney), and packaged to within an inch of their life so they could not get damaged in transit. And for a good price.”

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Posted 11 years ago

“I have ordered over 3 year time span some 4 Murano chandeliers from Italian Lighting Centre - I say WOW! These lights were ordered at different times and delivered each time without fuss & without problems; On each occasion when the lights arrived and were hung, they look perfect and were exactly what I ordered. If you are thinking of buying these beautiful lights from local stock, or from Italy, my advice is, don't. Go to Italian Lighting Centre abd experience their WOW factor. If you purchase from them, you can sure the service and delivery is without fuss, feed-back prompt, and the whole purchasing experience friendly and professional.”

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Posted 11 years ago

“I have been repeatedly ordering from the Italian Lighting-centre and every time my expectations were surpassed. Every piece I received is a true work of art: timeless and beautiful. The service is excellent too: prompt and courteous.”

Helpful Report

Posted 11 years ago

Italian Lighting Centre is rated 5.0 based on 85 reviews